Cebu Pacific was forced to cancel 44 domestic flights scheduled from April 28-30.
Based on the released advisory on Sunday (April 28), Cebu Pacific management said they need to temporarily reduce the number of flights due to the current operating conditions, particularly in their Manila hub in Ninoy Aquino International Airport (NAIA).
“Efforts have been made to minimize the disruption to our passengers in the past week. However, we realize that current operating conditions, particularly in our Manila hub, necessitate a temporary reduction of flights,” the advisory reads.
5J395/5J396 Manila-Cagayan de Oro (Laguindingan)-Manila
5J991/5J992 Manila-General Santos-Manila
5J641/5J642 Manila-Puerto Princesa-Manila
5J513/5J514 Manila-San Jose-Manila
The airline added that passengers may rebook their flights free of charge, as long as it is within 30 days from the original flight schedule.
Passengers on cancelled flights may take any of the following options:
1. Rebook flights for travel within 30 days from original departure date, free of charge 2. Get a full refund 3. Place the full cost of the ticket in a Travel Fund 4. Re-route to / from alternate airports for travel within 30 days, subject to availability of seats
“These flight cancellations should help stabilize flight timings, improve on time performance and reduce inconvenience to our passengers,” according to the statement.—Aileen Cerrudo (with reports from Asher Cadapan Jr.)
MANILA, Philippines — President Rodrigo Duterte expressed concern over the plight of locally stranded individuals (LSIs) crowding the premises of the Ninoy Aquino International Airport (NAIA).
He has ordered Transportation Secretary Arthur Tugade to provide additional resting areas and chairs for waiting passengers.
In the past weeks, thousands of LSIs flocked the premises of NAIA hoping for their flights to proceed.
“Walang maupuan. Iilan lang ang upuan. Kapag may flights nagpatong-patong, ang iba nakatindig. What’s really worse is that mayroong restaurant sa labas na malaki,” the President told Tugade during the late night briefing on Tuesday (June 30).
(There are not enough seats. When there are flights, people would crowd and some are forced to stand. The worst part is, there’s a huge restaurant outside.)
“Paalisin mo ang restaurant. Lagyan ng upuan kasi ang mga buntis, mga bata, walang upuan,” he added.
(Remove the restaurant. Put more seats because pregnant women and children have nowhere to sit.)
Meanwhile, the President asked Interior and Local Government Secretary Eduardo Año to provide for the needs of LSIs outside the airport premises.
“Gather all na naghihintay ng walang matulugan, walang matirhan at nandiyan sa labas ng NAIA,” he told Año.
(Gather all those who have no place to stay and are just staying outside of NAIA.)
“You will be transported to a place. I will pay. Just bill me [including food],” the President said. MNP (with reports from Rosalie Coz)
Cebu Pacific and the Philippine Airlines (PAL) will implement new protocols in preparation for the resumption of operations.
Commercial flight operations will remain suspended until May 15 due to the extension of the enhanced community quarantine (ECQ).
Vice President for Marketing and Customer Experience at Cebu Pacific Candice Iyog announced they will intensify their sanitary protocols through “contactless flights”.
“We are implementing additional procedures to assure our passengers and give them the confidence to travel again. Rolling out ‘contactless flights’ will minimize face-to-face contact between our ground staff and our passengers and observe physical distancing,” she said in a statement.
Cebu Pacific encourages its passengers to check in online and will be required to wear face masks upon entry at the airport terminal and for the duration of the flight.
All pilots, cabin crews, ground employees will also wear personal protective equipment (PPE) while on duty. Pilots and cabin crew will undergo rapid antibody tests before they are assigned to operate flights.
Meanwhile, PAL will also require face masks for all visitors as well as its passengers. Thermal scans will be conducted at ticket offices and online check-in is encouraged. AAC
MANILA, Philippines — The Department of Tourism (DOT), together with several government agencies and various domestic airlines, have joined forces to ferry more than 10,000 foreign tourists from different parts of the country to the Ninoy Aquino International Airport and Clark International Airport.
This measure is aimed at assisting these foreign tourists who were stranded in the country due to the implementation of the enhanced community quarantine to be able to go back to their respective countries.
DOT Secretary Bernadette Romulo-Puyat said this will help lessen the stranded tourists in the various islands in the country.
“The Department of Tourism has been doing everything within its resources to ease the congestion in the different regions by facilitating the movement of foreign tourists stranded in the different islands of the country,” Puyat said in a statement.
Over the weekend, 7,915 tourists were brought to the two airports through the sweeper flights of different domestic airlines, such as Philippine Airlines, Cebu Pacific, Air Asia, and Air Swift, as well as chartered flights.
DOT regional offices also assisted the stranded tourists in Luzon via land transport.
The Philippine Coast Guard, on the other hand, helped ferry those in Bohol, Siquijor, Negros, and Cebu through inter-island vessels.
Shuttle services and hotel accommodations were arranged for several stranded tourists who were also given free foods and hygienic items while waiting for their flights at the NAIA.
Other sweeper flights were also used for those in Iloilo, Tacloban, and Cagayan de Oro.
Three more sweeper flights are also being prepared for the others in Davao and Puerto Princesa to be transported on Thursday (March 26).
Two sweeper flights are also scheduled for tourists on Boracay island for transportation on Thursday, and four more over the weekend. — (from the report of Asher Cadapan, Jr.) /mbmf
UNTV is a major TV broadcast network with 24-hour programming. An Ultra High Frequency station with strong brand content that appeal to everyone, UNTV is one of the most trusted and successful Philippine networks that guarantees wholesome and quality viewing experience.