MANILA, Philippines — Complaints are piling up with the National Council on Disability Affairs (NCDA) regarding persons with disability (PWDs) who are not being given discounts from transactions made online particularly through a third party delivery service.
However, they do get discounts when booking directly with the restaurant or through the fast food chain’s website or app.
“Sa mga third party na wala naman silang kinalaman sa mga tindahan mismo ay nagkakaproblema tayo (It is the third party — that has nothing to do with the merchants in the first place — that we are having problems with),” NCDA Executive Director Emer Rojas said.
This is one of the challenges facing the PWD community since the start of quarantine restrictions in the country when most establishments limit physical transactions due to the risk of coronavirus disease (COVID-19) transmission.
Given the limitations on their movement and the threat of infection, PWDs are very much dependent on online transactions to purchase basic necessities.
Atty. Vic Dimagiba of Laban Konsyumer agrees that a set of guidelines addressing the matter must be crafted .
“Kailangan ng implementing guidelines para ang mga senior citizen at persons with disability ay makapag avail ng kanilang senior citizens discount and privileges kapag online shopping (An implementing guideline for senior citizens and PWDs is necessary so they can avail of discounts and privileges when shopping online),” he said.
For its part, the Department of Trade and Industry (DTI) is planning a consultation with stakeholders in order to craft a mechanism that will entitle senior citizens and PWDs to discounts even from third parties.
“In the meantime, iyong mga consumers natin na senior or persons with disability baka pwede silang dumeretso muna sa merchant para makabili sila ng kanilang kailangan (consumers who are senior citizens and PWDs may purchase directly from merchants for their needs) instead of passing through a third party operator to make sure na makakakuha sila ng discount (that they will get a discount),” said USec. Ruth Castelo of DTI.
The NCDA is appealing to third party operators to acknowledge or honor the PWD ID even if they are presented electronically so they can at least save some amount from the transaction.
“Doon sa mga third party kung mapapakita na yung ID at maipakita sa cellphone yung ID ay dapat i-honor na naman nila (Third parties should honor IDs presented to them),” Rojas said.
“Pagka deliver niyan makikita rin noong third party delivery services kung iyong umorder ay siya o kung halimbawa iyong may kapansanan ay hindi makalabas ng bahay siguro naman nandoon siya sa bintana at pwede siyang magpakita ( Upon delivery, the third party delivery service would be able to tell anyway if the person who placed the order is a person with disability. If unable to come out, the PWD can just go to the window),” he added.
The NCDA noted that a 32% discount in goods and services is a huge help for senior citizens and PWDs. MNP (with reports from Rey Pelayo)
MANILA, Philippines – The Department of Social Welfare and Development (DSWD) has announced that starting this year, an annual budget of P100,000 will be allocated for each of its field offices to provide assistive devices for persons with disability (PWD) in the country.
In a statement issued on Tuesday, the DSWD said the move is in line with its mandate of providing programs and services to vulnerable sectors, especially the PWDs.
“The person with disability sector is among the most affected by the declaration of community quarantine brought about by the spread of COVID-19 in the country,” it said.
“To help them regain and develop their self and social enhancement, the DSWD, through its Field Offices will provide augmentation support for the assistive devices of blind and low vision, deaf/hearing impaired, and orthopedically and physically challenged individuals,” it added.
The DSWD said these devices may include talking laptops and tablets, talking canes/smart canes, and Braille system for the blind and visually impaired; hearing aids with beamforming technology, customized headphones, and Cochlear implant for deaf and hearing impaired; motorized wheelchair, customized wheelchair, tri-wheelchair bike, talking watch, customized artificial eyes, and neuro-prosthesis for the orthopedically and physically challenged.
“Persons with disability may request for the augmentation support of their assistive devices through the Focal Person on Persons with Disability Welfare Program and Assistance for Individuals in Crisis Situation (AICS) at the Crisis Intervention Units (CIUs) of the DSWD Field Offices,” the department said.
With the current situation, the DSWD said PWDs may send representatives to apply and claim for assistance at the field offices in their areas.’
Social Welfare Action Development teams in the provinces are also mobilized to accept applications and send these to the Field Offices for processing, it added.
To avail of the assistive devices, the PWDs are advised to prepare and submit the following documents:
Medical certificate indicating the disability with date issued
Full name and signed by attending physician which will be valid for 3 months
Request for assistive devices and quotation showing the amount of the assistive device
Barangay Indigency Certificate of the person with disability or client
One valid identification card
“The Department hopes that through these assistive devices, the persons with disability will continue to be productive and contributing members of society, despite their disability, in these critical times,” the DSWD said.
MANILA, Philippines – The Department of Social Welfare and Development (DSWD) on Tuesday reiterated its call on the public to report individuals who are illegally using persons with disability (PWD) identification cards.
The DSWD renewed its appeal following reports circulating on social media about people posing as PWDs to avail of the benefits and privileges intended for persons with disabilities.
Administrative Order No. 001, Series of 2008, issued by the National Council on Disability Affairs (NCDA), states that PWD IDs shall only be issued to persons with permanent disabilities due to any one or more of the following conditions: psychosocial, chronic illness, learning, mental, visual, orthopedic, speech, and hearing conditions.
These also include persons suffering from disabling diseases resulting from their limitations to perform day-to-day activities as normally as possible.
Under Republic Act No. 10754 or the Act Expanding the Benefits and Privileges of Persons with Disability, PWDs are given 20% discounts; exemption to value-added tax (VAT); 5% discount on basic necessities and prime commodities; and free use of express lanes in commercial and government transactions.
The department noted that the issuance of the PWD ID will only be through the Persons with Disability Affairs Office (PDAO), located in every city or municipality in the country.
The DSWD warned that falsification of public documents and the use of falsified documents are criminal offenses and are punishable under the Revised Penal Code.
It urged the public to report incidents involving the illegal use of PWD ID to the NCDA through firstname.lastname@example.org or report to the PDAO or to any law enforcement agency.
The DSWD said it will coordinate with concerned agencies to monitor the issue.
The Department of the Interior and Local Government earlier directed local government units to be stricter in the issuance of PWD IDs. It also urged business establishments to report instances on the use of fake PWD IDs to the police and issuing LGUs for proper action.
UNTV is a major TV broadcast network with 24-hour programming. An Ultra High Frequency station with strong brand content that appeal to everyone, UNTV is one of the most trusted and successful Philippine networks that guarantees wholesome and quality viewing experience.