Purchased Huawei products will function properly on our network—PLDT

Aileen Cerrudo   •   May 20, 2019   •   3508

PLDT Inc. assures its customers who bought Huawei devices that the purchased products will function properly in the PLDT-Smart network.

READ: Existing Huawei devices safe from Google app restrictions—Android

In their official Facebook page, the telecommunications company said it is also gathering further information on the issue.

READ: Internet abuzz over Google suspending business with Huawei

“PLDT and Smart will work closely with Huawei in addressing concerns regarding future firmware and software updates for phones, pocket Wifi units, and other devices,” their statement reads.

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Hackers deface PLDT customer support Twitter account

Robie de Guzman   •   May 28, 2020

MANILA, Philippines – Hacking group Anonymous Philippines appears to have taken over one of PLDT’s Twitter accounts on Thursday, May 28.

As of 12:34 p.m., the Twitter account PLDT_Cares made a post calling out the company’s internet service.

“As the pandemic arises, Filipinos need fast internet to communicate with their loved ones. Do your job. The corrupt fear us, the honest support us, the heroic join us. We are Anonymous. We are Legion. We do not forgive. We do not forget. Expect us,” the post read.

The name of the account was also changed to read @PLDT Doesn’t Care, and succeeding posts were accompanied by #PLDTHacked.

It also posted another message, this time tagging Globe, another telecommunication company in the Philippines.

https://twitter.com/PLDT_Cares/status/1265868513077456896

Other PLDT social media accounts appears to be unaffected.

The PLDT has yet to issue a statement on the matter.

PLDT, Smart offer 6-month installment payment program for outstanding bills

Aileen Cerrudo   •   April 15, 2020

PLDT and Smart Communications are offering a six-month installment payment program for the outstanding bills of their postpaid customers.

“Under this payment program, PLDT Home customers, and, Smart and Sun consumer postpaid subscribers can settle their unpaid balances as of April 30 in six equal monthly payments with 0% interest and no penalties,” the PLDT said in a statement.

PLDT Inc. Chairman and CEO Manuel V. Pangilinan also said the implementation of the installment payment will begin on May 1.

“We hope that through this payment program, we will help keep you connected whether you are at home, the office or elsewhere after the enhanced community quarantine period. As one community, we will get through these challenging times together,” he said.

For inquiries, customers can visit https://beta.pldt.com/article/pldt-and-smart-offer-6-month-installment-bills-payments. AAC

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Telco companies give 30-day payment extension period amid community quarantine

Aileen Cerrudo   •   March 16, 2020

Telecommunication companies will implement a 30-day payment extension period for their customers after the government imposed a community quarantine.

PLDT, Sky Cable and Globe have issued an advisory announcing a 30-day payment extension period from the customers due date.

PLDT also issued a 30-day payment extension period for all of their postpaid customers in PLDT Home, PLDT Enterprise, Smart & Sun postpaid.

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