DOT imposes penalties vs City Garden Grand Hotel

MANILA, Philippines — The Department of Tourism (DOT) on Thursday (January 14) served a six-month suspension and a P10,000 fine on City Garden Grand Hotel (CGGH) for misrepresenting itself to the public.
The Tourism Department also revoked its Certificate of Authority to Operate.
In a statement, the DOT said the CGGH “misrepresented itself to the public as being allowed to accommodate guests for leisure or staycation purposes despite being a quarantine facility.”
Under DOT Administrative Order No. 2020-002-C, hotels operating as quarantine facilities are prohibited from accepting guests for leisure purposes.
Based on the resolution dated January 14, the CGGH in Makati City is liable for the offense of gross and evident bad faith in dealing with clients/fraudulent solicitation of business or making any false, deceptive, or misleading claims or statements.
Aside from the New Year’s Eve Party which led to the death of flight attendant Christine Dacera, the hotel also reportedly have marketing packages to accept leisure guests and never indicated that it is a quarantine hotel.
Meanwhile, the CGGH can file an appeal within the period prescribed by the DOT rules and regulations.
The Tourism Department also warned all accredited accommodation establishments (AEs) to confine their operations to the authority given them, limited to just one per given time. AAC (with reports from Asher Cadapan Jr.)