SSS offices overcrowded by members to beat June 15 contribution deadline

Marje Pelayo   •   June 11, 2020   •   1646

MANILA, Philippines – Members of the Social Security System (SSS) still have until Monday (June 15) to remit their pending contributions for the months of February, March, and April. 

SSS Branch in Diliman, Quezon City can only accommodate up to 250 individuals in compliance with health protocols, specifically physical distancing measures being imposed by the government amid the prevailing risk of coronavirus disease (COVID-19) infection. 

The agency seeks understanding from members as it only operates on limited manpower.

“Ang gusto po natin ma-minimize ang overcrowding sa ating mga SSS office, [We want to minimize overcrowding in SSS offices],” said SSS Media Affairs Team Head Cecil Mercado. 

Ang ating workforce ay hindi pa fully implemented so hati-hati kami ng schedule [Our workforce is not yet fully implemented so we divide our schedule],” she added. 

Members have the option to process their transactions online.

But some still opted to go to SSS branches, such as in Diliman, because of specific concerns that cannot be processed online.

Nag-try ako kaya lang dito ako pinapunta kasi dito na raw sa main (office) ang transakyon ng reklamo ko [I tried but I was directed here to transact my complaint],” Manuel Albarido said. 

“Hindi raw kasi sila nag-generate ng mga lumang payment form na ganto so kailangan mo siyang i-direct, ima-manual mo [They do not generate an old payment form so I need to submit it directly and manually], ” noted another member, Carlo Mcdon. 

Hindi ako marunong mag-online [I don’t know how to do it online],” claimed Rosie Amparo.

Aside from remittance of contributions, SSS has also opened its services to those who wish to apply for pension and other benefits. MNP (with reports from Rey Pelayo)

SSS to provide calamity assistance to members, pensioners in typhoon-hit areas

Maris Federez   •   November 16, 2020

MANILA, Philippines — The Social Security System (SSS) on Sunday announced that it will open an assistance package for its members and pensioners in areas declared by the National Disaster Risk Reduction and Management Council (NDRRMC) as under a state of calamity due to Super Typhoon Rolly, Typhoon Quinta, and Typhoon Ulysses.

On its Facebook post, the SSS said the assistance program will be open on 27 November 2020.

The assistance package will include the Calamity Loan Assistance Program (CLAP), Three-month Advance Pension for SS and Employees’ Compensation pensioners, and the Direct House Repair and Improvement Loan. 

“Applications for CLAP and the Three-month Advance Pension will be open from 27 November 2020 until 26 February 2021. The Direct House Repair and Improvement Loan will be open for one year from the issuance of its corresponding circular,” the advisory added.

The SSS added that it will be coordinating with its media partners and shall utilize its Facebook page for the release of the complete guidelines for the said programs.

The SSS concluded that it “commiserates with everyone who was affected by the said typhoons. It hopes that through the assistance package and its regular benefit programs, it may help its members and pensioners during these difficult times.” —/mbmf

SSS further extends deadline of contribution payment to November 30

Marje Pelayo   •   October 19, 2020

MANILA, Philippines – The Social Security System (SSS) has further extended the payment deadline for member’s contributions to November 30, 2020.

The new deadline is to give the agency’s covered employers and members more time to settle their overdue contributions in the past months this year, in consideration of the coronavirus disease (COVID-19) situation.

Under Circular No. 2020-006-d, issued Tuesday (October 13), regular employers may pay their employees’ contributions from February to October 2020 until the end of November this year.

Meanwhile, contribution payments from January to September 2020 of self-employed, voluntary, and non-working spouse members and household employers for their employees may also be paid until the said deadline.

Likewise, employers with SSS-approved installment proposals are given until November 30, 2020, to deposit their post-dated checks, which fall due from March to October 2020.

Contribution payments of employers for the said applicable periods would not incur penalties if paid within the deadline.

The agency noted that since November 30 is a holiday, payments may be made on the next working day.

For more information, visit SSS official Facebook page or call the SSS hotline at 1455. 

SSS shifts to digital processing of benefit claims

Robie de Guzman   •   August 28, 2020

MANILA, Philippines – The online filing and registration of new employees as members of the Social Security System along with the submission of most forms and benefit claims has been made mandatory as of July 15, the Department of Finance (DOF) said.

In a statement, the DOF said that the move is in compliance with the directive of Finance Secretary Carlos Dominguez III to shift to digital technology to further improve its services.

In its report to Dominguez, the SSS said the release of loans and benefits to members except for unbanked pensioners, have also been made “cheque-less” through the use of PesoNet and other electronic payment systems as of July this year.

SSS President-CEO Aurora Cruz Ignacio said the state-run firm is targeting to include unbanked pensioners in the “cheque-less” release of benefits by October this year.

She said that since July 15, the submission of the Maternity Notification Form for pregnant female SSS members and the Sickness Notification Form were required by the SSS to be done online.

The filing of Retirement Benefit Claim of members who are at least 65 years old and the application for Unemployment Insurance Benefit (UIB) have also been shifted to digital.

The online filing of the applications for the Calamity Loan and Salary Loan were made mandatory by the SSS a month earlier on June 15, while the filing of the Sickness Benefit Reimbursement Claim of employers was required to be done online as of July 1 this year.

The online enrollment of bank accounts in the My.SSS or SSS online portal is already mandatory for members since June 2020 and for employers starting August 2020.

The SSS said the online enrolment will enable to agency to automatically deposit benefits to the member’s and employer’s enrolled bank account.

Dominguez, who is also the ex-officio chairman of the Social Security Commission (SSC), last year urged the SSS to use digital tools to make it easier for its members to access its services.

The Finance chief said modernizing the SSS’ system will also help cut overhead costs for the pension fund.

He said the SSS needs to be prudent in managing its expenses, given that its task involves taking care of the hard-earned savings of Filipino workers.

“We have to do some serious investments in technology because it will not only save us money, but will also save time for the transacting public. Online transactions are easier and more convenient,” Dominguez said.

The SSS said it has also made mandatory the online filing of applications for the COVID-19 Calamity Loan Assistance Package (CLAP) since the program was launched last June 15.

Online filing of Funeral Benefit Claims for SSS member-claimants was made available starting July and will be mandatory by August, Ignacio said.

Meanwhile, the online filing of the Retirement Benefit Claim of OFW and voluntary members who are 60 to 64 years old has also been made mandatory starting August.

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