MANILA, Philippines – Offices of the PAG-IBIG Home Development Mutual Fund in the National Capital Region (NCR) will remain open but on a limited capacity even during the implementation of the enhanced community quarantine (ECQ) from August 6 to 20.
Also open is the agency’s NCR Housing Hub in Mandaluyong City.
“In compliance with Memorandum Circular 87 issued by Executive Secretary Medialdea, we shall continue providing service to our members in the safest way possible,” the agency said in its post.
PAG-IBIG branches in NCR will be open from 9:00 AM to 3:00 PM on weekdays to serve members with the following transactions:
Scheduled Releasing of Checks;
Acceptance of Payments; and
Issuance of Pag-IBIG Loyalty Card Plus (for MPL and Calamity Loan applicants only)
For Pag-IBIG Savings claims which include retirement claim for ages 60 to 64; early retirement claim; by beneficiaries due to member’s death; and MP2 Savings pre-termination, applicants may place their applications in drop boxes outside the PAG-IBIG branch premises.
Virtual Pag-IBIG service will always be open for membership registration; business registration; and claim of Pag-IBIG Savings.
To apply for Multi-Purpose Loans or Calamity Loans, applicants may use drop boxes or visit the Virtual Pag-IBIG.
Meanwhile, the NCR Housing Hub in Mandaluyong City is open from 9:00 AM to 3:00 PM on weekdays until August 20.
Payments may be done online via Virtual Pag-IBIG, or through the agency’s accredited collecting partners’ outlets and online payment channels.
For submission of documents, drop boxes are provided for:
Submission of Bid for Acquired Asset
Submission of Housing Loan Application and Notice of Approval or Notice of Disapproval compliance
Submission of Requirements of Winning Buyer of Acquired Asset
Transactions about release of checks, acceptance of post-dated checks, and reservation of acquired assets, the agency will call members concerned for appointments.
Public auctions, property appraisals, and borrower validation will all be done online.
For your safety and convenience, the public may transact with the agency via online through its 24/7 Contact Channels:
Dial 8PagIBIG or (02)87244244
Chat via www.pagibigfund.gov.ph
For more information, visit the Virtual Pag-IBIG at www.pagibigfundservices.com/virtualpagibig.