Nat’l Privacy Commission urged to stop ‘budol’ text scams

Robie de Guzman   •   November 22, 2021   •   206

MANILA, Philippines – A lawmaker on Monday urged the National Privacy Commission (NPC) to look into text scams that offer shady jobs.

In a statement, Senator Joel Villanueva asked the NPC to investigate and put a stop to text scams where cellphone numbers are barraged with job ads or offers.

Villanueva said social media has been flooded with complaints of citizens who have been bombarded with job offers or sales work that promises huge commissions.

“This is the new budol in town,” he said.

He also described these “robo texts” as a variant of fake news, “which many people can fall for.”

“In a nation where unemployment and digital disinformation are high, these kinds of messages can mislead many. Maraming kababayan po natin, lalo na ang mga naghahanap ng trabaho ang ma-si-swindle nito,” he said.

Villanueva called on the NPC to coordinate with the National Telecommunications Commission “on how this illegal and irritating intrusion into one’s privacy can be stopped.”

He likewise asked other government agencies and telecommunications firms to work together in preventing citizens from being victimized by “smishing,” a form of text message phishing, where criminals lure consumers into giving away personal or financial information.

“Nasa area pa rin po ito ng consumer protection na trabaho ng gobyerno,” he said.

He said text offers on overseas jobs violate laws in labor placement, an activity that is tightly regulated by the government to shield job seekers from being victimized by illegal recruiters.

 

Cyberattack on S&R compromised 22,000 data subjects – NPC

Robie de Guzman   •   November 25, 2021

MANILA, Philippines – The National Privacy Commission (NPC) reported that some 22,000 data subjects were affected in the ransomware attack on S&R Membership Shopping.

In a statement, the NPC said it has received an initial breach notification report on November 15, 2021, 4:47 PM, from S&R Membership Shopping in relation to a cyber-attack that may have compromised its members’ contact information.

The NPC said the firm discovered the cyberattack incident on November 14, 2021.

“The company has then submitted an supplemental breach report today, November 24, 2021, confirming that the subject of the ransomware attack was the S&R membership system affecting twenty-two thousand (22,000) data subjects,” the commission said.

Citing the company’s report, the NPC said the attack compromised S&R’s personal data such as date of birth, contact number, and gender.

“Based on the S&R’s disclosure and confirmation from their data protection officer (DPO), credit cards and other financial information were not among the compromised personal data,” the agency said.

“They informed the Commission that they instituted measures to secure their system, recover compromised data, prevent further disclosure, and recurrence of similar attacks,” it added.

The company earlier said that its team has implemented cybersecurity protocols that enabled them to resume system operations. It also assured that the data affected in the attack were only confined to contact information and its members’ financial data are safe as these are protected by encryption measures as required by regulation.

The NPC reminded the S&R of its obligation to fully disclose and individually notify the affected data subject.

The commission likewise directed them to provide the technical report of the incident from the third-party cyber security firm.

Lazada warns public against fraudsters posing as its staff in text scams

Robie de Guzman   •   November 24, 2021

MANILA, Philippines – Lazada Philippines on Wednesday urged the public to be vigilant against scams in the form of text messages from those impersonating as its officials or personnel offering fake promotions or job opportunities.

In a statement, Lazada reminded the public that the e-commerce platform “will never send messages via text/SMS, instant messaging or social media apps requesting your personal or Lazada account details.

It advised its users to communicate or transact with them only through Lazada app, website, and official channels.

“Lazada would like to call the public’s attention to recent scams in the form of text/SMS messages. These scams attempt to pass themselves off as official Lazada communication or impersonate Lazada personnel, enticing customers to participate in fake promotions or raffles or respond to job opportunities,” it said.

The firm assured the public that it is working with its telecommunication partners and local law enforcement agencies to discuss, review, and clamp down on these fraudulent activities.

The National Telecommunications Commission earlier ordered telcos to send a warning to their subscribers against text scams that contain dubious job offers.

The National Privacy Commission (NPC) also said its initial probe showed that a global organized syndicate could be behind the proliferation of text scams.

The NPC said it has summoned data protection officers of local telcos, banks, and e-commerce platforms to discuss the scam text surge.

NTC to telcos: Warn public against spam text messages

Robie de Guzman   •   November 23, 2021

MANILA, Philippines – The National Telecommunications Commission (NTC) has ordered telcos to send a message to its subscribers, warning them about text scams that contain dubious job offers.

In a memorandum dated November 19, the NTC directed Globe Telecoms, Smart Communications, Dito Telecommunity, and Digitel Mobile Philippines to send a text blast containing the following message:

“BABALA! Huwag maniwala sa text na diumano’y nag-aalak ng trabaho. Huwag po magbigay ng personal na impormasyon. Ito po ay isang scam.”

The NTC said telcos have until December 14 to submit their compliance report on the latest directive.

The order comes after thousands of mobile users complained of receiving text messages or e-mails offering job opportunities.

Authorities have tagged this as a scam and advised public to report this to the NTC.

The National Privacy Commission (NPC) earlier said its initial probe showed that a global organized syndicate could be behind the proliferation of text scams.

The NPC said it has summoned data protection officers of local telcos, banks, and e-commerce platforms to discuss the scam text surge.

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