MWSS tells Maynilad to explain water interruptions in the wake of Typhoon Ulysses

Robie de Guzman   •   November 23, 2020   •   635

Maynilad water treatment plant

MANILA, Philippines – Maynilad Water Services Inc. should explain the water service interruptions it implemented and other concerns in its water supply following the onslaught of Typhoon Ulysses in the country, the Metropolitan Waterworks and Sewerage System (MWSS) Regulatory Office (RO) said on Monday.

In a statement, the MWSS RO said it has served two “notices to explain” to Maynilad on Nov. 16 and 20 over its alleged “failure to inform customers of the need to store water and prepare for possible water service interruptions prior to the onset of the typhoon,” and “the surge of customer complaints received and monitored by the agency through various communication channels.”

“This was in consideration of the expected increase in raw water turbidity levels and the subsequent decrease in water production in the treatment plants during a heavy downpour,” the MWSS RO said.

The agency also noted the customers’ complaints about the poor aesthetic quality of water coming from taps and the concessionaire’s alleged non-adherence to its announced water service interruption schedules.

“Maynilad is expected to submit an official explanation within this week regarding the aforementioned issues, which were observed by the MWSS RO as indication of the Concessionaire’s failure to be efficient and prudent. The Concessionaire is also expected to propose solutions that should prevent the recurrence of these issues with future typhoons,” Patrick Lester Ty, MWSS RO chief regulator, said in a statement.

Maynilad earlier apologized to the public over prolonged water service interruptions, especially in elevated areas, and the issues in water quality.

Some barangays in Manila to experience water service interruption from April 13 to 14

Marje Pelayo   •   April 13, 2021

MANILA, Philippines – Several parts of the city of Manila will experience water service interruption from 3:00 p.m. of April 13 to 12:00 n.n. of April 14.

According to Maynilad Water Services Inc., there is “high water demand” in Bagbag Pumping station thus low pressure to no water supply may be experienced in the following barangays:

Brgy. 93
Brgy. 95
Brgy. 96
Brgy. 97
Brgy. 102
Brgy. 103
Brgy. 104
Brgy. 598
Brgy. 708
Brgy. 711
Brgy. 715
Brgy. 716
Brgy. 717
Brgy. 826
Brgy. 827
Brgy. 828

Maynilad, Manila Water to extend no disconnection policy until end of MECQ in NCR Plus

Robie de Guzman   •   April 12, 2021

MANILA, Philippines – Water concessionaires Maynilad Water Services Inc. and Manila Water Company Inc. will extend the implementation of their no disconnection policy until the end of the modified enhanced community quarantine (MECQ), the Metropolitan Waterworks and Sewerage System (MWSS) on Monday said.

“This is to inform the public that the MWSS Regulatory Office (RO) has directed Manila Water Company, Inc. and Maynilad Water Services, Inc., to extend their suspension of all service disconnection activities (whether temporary or permanent) until such time that the modified enhanced community quarantine (MECQ) has been lifted,” MWSS chief regulator Patrick Lester Ty said in a statement.

Metro Manila and the nearby provinces of Cavite, Bulacan, Rizal, and Laguna have been placed under modified enhanced community quarantine (MECQ) from April 12 to April 30.

Water concessionaires are also directed to provide an uninterrupted 24-hour water supply in their service areas.

“This is to ensure that all customers receive clean and adequate water supply for their health and sanitation requirements, especially during this difficult time of the pandemic,” Ty said.

Meanwhile, the MWSS RO asked concerned local government units to assist water concessionaires as they conduct their meter reading and billing activities during the period of MECQ.

Manila Water, Maynilad to adjust rates starting April 1 – MWSS

Robie de Guzman   •   March 11, 2021

MANILA, Philippines – Customers of Manila Water Company Inc. will have to shell out more money to pay for the higher water bills, while those of Maynilad Water Services Inc. will expect lower bills in the second quarter of 2021, the Metropolitan Waterworks and Sewerage System (MWSS) announced on Thursday.

In an advisory, MWSS chief regulator Patrick Ty said the MWSS Board of Trustees has approved the recommendation of the regulatory office (RO) to implement the 2021 second quarter foreign currency differential adjustment (FCDA) effective April 1, based on its evaluation of the FCDA proposals of the concessionaires.

The FCDA is a quarterly-reviewed tariff mechanism that allows concessionaires to recover losses or give back gains arising from fluctuations in foreign exchange rates, as payments are made for foreign currency-denominated loans that are used to fund the expansion and improvement of water and sewerage services.

It is a corrective mechanism formulated by the MWSS RO to avoid under-recovery or over-recovery caused by forex movements.

The MWSS said Manila Water, which services the east zone concession area, will implement an FCDA 0.84% or P0.24 per cubic meter of its 2021 Average Basic Charge of P28.52 per cubic meter.

“This is an upward adjustment of P0.05 per cubic meter from the previous FCDA of P0.19 per cubic meter,” the agency said.

West Zone concessionaire Maynilad, meanwhile, will apply an FCDA of negative 0.41% or negative P0.15 per cubic meter of its 2021 Average Basic Charge of P36.24 per cubic meter.

“This is a downward adjustment of P0.01 per cubic meter from the previous FCDA of negative P0.14 per cubic meter,” the MWSS said.

Ty explained that Manila Water’s FCDA increased as significant portions of the loans of Manila Water are in Japanese yen and in euros which appreciated against the Philippine peso.

On the other hand, the majority of Maynilad’s loans payable for this quarter are in US dollars. Ty noted that the peso appreciated against the US dollar which caused the rollback of P0.01 per cubic meter.

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