Meralco to lower power rates in September

Aileen Cerrudo   •   September 9, 2020   •   158

The Manila Electric Co. (Meralco) has announced that power rates for the month of September will go down due to the low demand for power supply during the quarantine period.

In a statement, Meralco said a household consuming 200 kilowatt-hour (kWh) is set to save around P12 this month. Households consuming 300 kWh, meanwhile, will save P19. For households consuming 400 kWh and 500 kWh will save P25 and P31, respectively.

Meralco Utility Economics Head Lawrence Fernandez said the limited operations of several establishments brought by quarantine protocols also contributed to the low power rates.

Noong nagkaroon ng reimposition ng MECQ (Modified Enhanced Community Quarantine) for two weeks in August, nakakita rin tayo ng pag-reduce ng demand (During the reimposition of the MECQ for two weeks in August we saw a reduction on the demand) for the month of August and this was reflected in the rates this month, he said.

This is the fifth consecutive month that Meralco implemented power rate cuts in their overall charges.

Meanwhile, the electric company still has to confirm if they will also extend its ‘no disconnection policy’ which is set to end on October 31, 2020.

Meralco Spokesperson Joe Zaldarriaga said the company has also yet to decide on the P20 million fine from the Energy Regulatory Board (ERC) due to the bill shock.

“Our lawyers are studying the order of the regulator. Hopefully, soon, we will be able to give you a more concrete answer in so far as the penalty is concerned,” he said. -AAC (with reports from Asher Cadapan Jr.)

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Meralco to provide discount to qualified ‘lifeline customers’

Aileen Cerrudo   •   August 25, 2020

The Manila Electric Company (Meralco) has announced that the company will be providing discounts to qualified ‘lifeline customers’.

Meralco President and CEO Atty. Ray Espinosa said around 2.77 million lifeline customers will be able to receive the discount. Lifeline customers are those who have an electric consumption of 100 kilowatt-hours of electricity per month or below.

Makakatanggap sila ng diskwento sa kanilang distribution charge equivalent to a total of 101 million pesos. Iyan po ay ibibigay natin as additional credit sa kanilang bills na darating (They will receive a discount in their distribution charge equivalent to a total of 101 million pesos. We will place that in the additional credit in their upcoming bills),” he said.

Lifeline customers paying through the Meralco app will not be charged with the P47 convenience fee.

Meanwhile, Meralco assured they are implementing actual meter reading and not estimated meter reading that was implemented during the Enhanced Community Quarantine (ECQ) period.

For any complaints, Meralco advises its customers to visit their website at or their Facebook page. Customers can also contact its call center hotline: 16211. –AAC (with reports from Vincent Arboleda)

Meralco extends no-disconnection period until October 31

Marje Pelayo   •   August 25, 2020

MANILA, Philippines — Power distributor Manila Electric Company (MERALCO) has announced that it is extending its no-disconnection period until October 31, 2020.

Meralco president and CEO Ray Espinosa on Monday (August 24) said this is to allow customers to save up and settle their unpaid bills. 

The extension is an additional one month of grace period from the original deadline of September 30.

Ito po ay bilang tugon sa inyong request na i-extend ko po ang suspension ng disconnection hanggang end ng October para mas mabigyan ng panahon ang ating mga customers na makalikom ng sapat na pambayad sa kanilang mga bills,” Espinosa said during the hearing of the House Committee on Good Government and Public Accountability.

(This is in response to your request to extend the suspension of disconnection until October to give our customers ample time to prepare funds to pay their bills.)

Espinosa added that the company will also provide a power rate discount amounting to P101 million as relief assistance to around 2.77 million lifeline customers who consume 100 kilowatt-hours (kwh) or less monthly.

This, according to Espinosa, was in response to the suggestion of the House leadership. 

Bilang tugon sa mungkahi ni Speaker Alan Cayetano, kami naman ay magbibigay ng relief or ayuda sa kanila na equivalent to a total of P101 million mula sa aming distribution charge. Ang pagbabasehan namin dito ay ang mga lifeline customers as of February 2020,” he said.

(In response to the recommendation of Speaker Alan Cayetano, we are giving relief to our customers equivalent to a total of P101 million from our distribution charge. Our basis will be our lifeline customers as of February 2020.)

“Ginagamit natin ang February 2020 kasi yun ang huling actual meter reading bago nagkaroon ng ECQ (enhanced community quarantine) at MECQ (modified enhanced community quarantine), at dito malalaman natin sino ang mga lifeline customers na yun na inabutan ng ECQ at MECQ,” he added.

(We are using the February 2020 as basis because that was the last actual meter reading before the imposition of ECQ and MECQ. From this, we will be able to determine the lifeline customers affected by the ECQ and MECQ.)

Customers have been overwhelmed with huge electricity bills in May and bombarded the company with complaints. 

This prompted the Energy Regulatory Commission (ERC) to flag Meralco and explain how it computed its customers’ bills during the period of the enhanced community quarantine. 

Singil sa kuryente, bababa ngayong Hulyo — Meralco

Marje Pelayo   •   July 10, 2020

MANILA, Philippines – Magpapatupad ng adjustment sa singil ng kuryente ngayong Hulyo ang Meralco. 

Ayon sa kumpanya, asahan ang pagbaba ng electricity bill ng P0.0286 per kilowatt-hour (kWh).

Ibig sabihin, ang mga customer na may konsumong 200kWh ngayong buwan ay makatitipid ng P5.72 sa kanilang bill.

Makatitipid naman ng P8.58 ang may konsumong 300kWh;  P11.40 sa may konsumong 400kWh; at P14.30 naman sa may konsumong 500kWh.

Ayon sa Meralco, ang pagbaba ng kanilang singil ay bunsod ng mababang generation charge. 

Samantala, paalala naman nito sa mga customer na nais mag-refund ng mga overpayment na siguraduhing dala ang proof of payment nang binayarang bill; isang government-issued ID; at authorization letter kung nakapangalan sa ibang tao ang electricity bill. 

Magpapadala rin ang Meralco ng sulat sa mga kliyente nito na magpapaliwag ng detalye kung sino-sino ang maaring makakuha ng refund at ang proseso sa pagkuha nito. 

Muli namang tiniyak ng Meralco na hindi sila magpuputol ng kuryente hanggang sa buwan ng Setyembre. MNP (sa ulat ni Rey Pelayo)



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