MANILA, Philippines—The Manila Electric Company (Meralco) on Tuesday announced that it will suspend disconnection activities in areas under modified enhanced community quarantine (MECQ) until September 7.
“In light of the government’s announcement on Saturday morning extending the Modified Enhanced Community Quarantine (MECQ) placed on the National Capital Region (NCR) and the provinces of Laguna, Bulacan, Cavite, Rizal, and Lucena City in Quezon from September 1 to 7, 2021, Manila Electric Company (MERALCO) will likewise suspend disconnection activities in these areas until September 7, 2021,” Meralco said in an advisory.
The electric company also encouraged its customers to reach out, so they can discuss and help clarify their concerns, and even come up with payment terms, if really needed. It assured that it will remain considerate and will assist customers with their concerns.
Customers may reach out to Meralco through its website at www.MERALCO.com.ph, its official social media accounts and the Meralco hotline at 16211. Customers may also send emails to email@example.com.
Meanwhile, Meralco also assured that it will continue vital operations such as meter reading, bill delivery, and service crews will continue to work around the clock to serve its customers. AAC