Meralco announces at least P21 increase in September bill

Marje Pelayo   •   September 15, 2021   •   79

MANILA, Philippines — Power distributor Meralco announced on Wednesday (September 15) that electricity rates this month of September have slightly increased due to higher generation charges.

Meralco said this month’s rates will increase by P0.11 per kilowatt-hour.

This is equivalent to a Php 21 increase in the total September bill of the majority of homes consuming 200 kWh.

Meralco made the announcement of the power rate increase despite a previous appeal from the House of Representatives to waive such additional charges as it would add yet another burden to consumers given the effects of the COVID-19 pandemic.

Power outages reported in parts of Batangas, Laguna, Cavite due to ‘Jolina’ – Meralco

Robie de Guzman   •   September 8, 2021

Parts of the provinces of Batangas, Laguna, and Cavite have experienced power outages due to the onslaught of Severe Tropical Storm ‘Jolina’, the Manila Electric Company (Meralco) on Wednesday said.

In an advisory, Meralco said the outages occurred in the southern part of its franchise.

“As of 12 noon, the weather disturbance still affected around 270,000 customers. Majority of these are from the provinces of Batangas, Laguna, and Cavite,” said Joe Zaldarriaga, vice president for Meralco Corporate Communications.

Meralco also reported that around 500,000 of its customers were affected by an earlier automatic load dropping (ALD) when 730MW of capacity from San Lorenzo, San Gabriel, and Avion natural gas power plants were isolated due to the tripping of NGCP’s Batangas-Makban line.

“The power interruption lasted for 11 minutes and all affected circuits were restored by 11:10am,” the power distributor said.

Zaldarriaga assured that their crews will continue to work 24/7 to immediately restore power in affected areas.

Meralco suspends disconnection activities in MECQ areas until September 7

Aileen Cerrudo   •   August 31, 2021

MANILA, Philippines—The Manila Electric Company (Meralco) on Tuesday announced that it will suspend disconnection activities in areas under modified enhanced community quarantine (MECQ) until September 7.

“In light of the government’s announcement on Saturday morning extending the Modified Enhanced Community Quarantine (MECQ) placed on the National Capital Region (NCR) and the provinces of Laguna, Bulacan, Cavite, Rizal, and Lucena City in Quezon from September 1 to 7, 2021, Manila Electric Company (MERALCO) will likewise suspend disconnection activities in these areas until September 7, 2021,” Meralco said in an advisory.

The electric company also encouraged its customers to reach out, so they can discuss and help clarify their concerns, and even come up with payment terms, if really needed. It assured that it will remain considerate and will assist customers with their concerns.

Customers may reach out to Meralco through its website at www.MERALCO.com.ph, its official social media accounts and the Meralco hotline at 16211. Customers may also send emails to customercare@meralco.com.ph.

Meanwhile, Meralco also assured that it will continue vital operations such as meter reading, bill delivery, and service crews will continue to work around the clock to serve its customers. AAC

 

‘No Disconnection’ in NCR, Laguna while under MECQ — Meralco

Marje Pelayo   •   August 20, 2021

MANILA, Philippines — The Manila Electric Company (Meralco) on Friday issued several reminders following the IATF’s decision to place the National Capital Region (NCR) and Laguna under modified enhanced community quarantine (MECQ) from August 21 to 31.

The agency said it is maintaining the ‘No Disconnection’ policy for customers with unpaid bills in MECQ areas.

Meralco said its #UsapTayo service via its online channels is available 24/7. Through the said online service, customers will be able to consult with Meralco representatives on the payment terms for their unpaid bills.

The electric company reiterates that the customers’ safety and convenience are its top priority.  It encourages the public to just stay home and pay bills online via its authorized payment partners: http://www.meralco.com.ph/paymentoptions.

Meralco also advised the public to check first on its website and social media regarding the operating hours of Meralco business centers to avoid inconveniences and long lines once the MECQ is lifted.

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