Maynilad warns customers against unauthorized agents collecting payments

Aileen Cerrudo   •   December 23, 2020   •   361

Maynilad is warning its customers against unauthorized agents going door-to-door to collect payments.

The water concessionaire received reports from customers about individuals visiting their homes, posing as Maynilad employees, and asking for payment. Reports also said these alleged employees would threaten customers of having their water supply cut if they do not pay.

ABISO SA CUSTOMERSNapag-alaman namin na may ilang tao ang nagpapanggap na Maynilad employee o authorized collecting…

Posted by Maynilad Water Services, Inc. on Tuesday, December 22, 2020

Maynilad reminds its customers that no individuals, not even Maynilad employees and its service providers, are not authorized to collect payments. Only authorized channels provided on the water concessionaire’s website are allowed to collect payments. AAC

Publiko, pinayuhang maglinis ng septic tank para iwas sa dagdag-sakit ngayong pandemya

Aileen Cerrudo   •   May 7, 2021

MANILA, Philippines — Perwisyo at nakakasama sa kalusugan ang dulot na dumi ng poso negro kapag inabot ito ng pag-singaw o pag-apaw.

At upang makaiwas pa sa dagdag na sakit na maaaring makuha rito, lalo na ngayong mayroong nararanasang pandemya, hinihikayat ng Maynilad Water Service Inc. ang kanilang mga customer na samantalahin ang serbisyong pagpapalinis ng septic tank sa kanilang lugar.

“Ayaw naman natin na mapuno ang septic tank natin nung sludge ito kasi ang nasa loob ng septic tank na maaaring magdulot ng bara doon sa septic tank. Magkakaroon ng epekto sa ating kapaligiran at maaari din siyang pagmulan ng iba’t ibang uri ng sakit,” ayon kay Collection and Transport Septage Management Department (CTSMD) Head Carlo Tolentino.

Ayon sa Maynilad, mahalagang malinis ang septic tank sa ating mga bahay isang beses sa loob ng lima hanggang pitong taon upang makaiwas sa anumang sakit.

“Para ma-maintain natin ang treatment capability o ang kakayahan nung septic tank na linisin ang dumi na napupunta sa kanya para ang mga dini-discharge niyang tubig doon sa ating mga estero kahit papaano ay malinis na,” dagdag ni Tolentino.

Dahil nasa ilalim pa rin ngayon ang Metro Manila sa modified enhanced community quarantine (MECQ), tiniyak ng Maynilad na sinusunod ng mga tauhan nito ang public health standards gaya ng pagsusuot ng facemask at face shield bago pumasok sa mga bahay. May gwantes at masusing dini-disinfect ang mga hose upang masegurong hindi kakapitan ng mga virus.

“Lahat ng kagamitan nila is dini-disinfect bago magsimula at pagkatapos linisin ang isang septic tank,” ayon kay Tolentino.

Sa mga nais magpa-schedule pwedeng makipag-ugnayan sa mga naka-assign na Maynilad Zone Specialist sa inyong barangay o kaya ay tumawag sa Maynilad Hotline na 1626.

Maaari ding bisitahin ang Facebook page ng Maynilad para sa iba pang detalye at schedule ng pagpapalinis ng poso negro.

Ngayong taon target ng Maynilad na makapag-sebisyo at makapaglinis ng higit 158,000 septic tank ng mga customer nito sa Metro Manila. (Balita ni Janice Ingente)

Maynilad, Manila Water to extend no disconnection policy until end of MECQ in NCR Plus

Robie de Guzman   •   April 12, 2021

MANILA, Philippines – Water concessionaires Maynilad Water Services Inc. and Manila Water Company Inc. will extend the implementation of their no disconnection policy until the end of the modified enhanced community quarantine (MECQ), the Metropolitan Waterworks and Sewerage System (MWSS) on Monday said.

“This is to inform the public that the MWSS Regulatory Office (RO) has directed Manila Water Company, Inc. and Maynilad Water Services, Inc., to extend their suspension of all service disconnection activities (whether temporary or permanent) until such time that the modified enhanced community quarantine (MECQ) has been lifted,” MWSS chief regulator Patrick Lester Ty said in a statement.

Metro Manila and the nearby provinces of Cavite, Bulacan, Rizal, and Laguna have been placed under modified enhanced community quarantine (MECQ) from April 12 to April 30.

Water concessionaires are also directed to provide an uninterrupted 24-hour water supply in their service areas.

“This is to ensure that all customers receive clean and adequate water supply for their health and sanitation requirements, especially during this difficult time of the pandemic,” Ty said.

Meanwhile, the MWSS RO asked concerned local government units to assist water concessionaires as they conduct their meter reading and billing activities during the period of MECQ.

Manila Water, Maynilad to adjust rates starting April 1 – MWSS

Robie de Guzman   •   March 11, 2021

MANILA, Philippines – Customers of Manila Water Company Inc. will have to shell out more money to pay for the higher water bills, while those of Maynilad Water Services Inc. will expect lower bills in the second quarter of 2021, the Metropolitan Waterworks and Sewerage System (MWSS) announced on Thursday.

In an advisory, MWSS chief regulator Patrick Ty said the MWSS Board of Trustees has approved the recommendation of the regulatory office (RO) to implement the 2021 second quarter foreign currency differential adjustment (FCDA) effective April 1, based on its evaluation of the FCDA proposals of the concessionaires.

The FCDA is a quarterly-reviewed tariff mechanism that allows concessionaires to recover losses or give back gains arising from fluctuations in foreign exchange rates, as payments are made for foreign currency-denominated loans that are used to fund the expansion and improvement of water and sewerage services.

It is a corrective mechanism formulated by the MWSS RO to avoid under-recovery or over-recovery caused by forex movements.

The MWSS said Manila Water, which services the east zone concession area, will implement an FCDA 0.84% or P0.24 per cubic meter of its 2021 Average Basic Charge of P28.52 per cubic meter.

“This is an upward adjustment of P0.05 per cubic meter from the previous FCDA of P0.19 per cubic meter,” the agency said.

West Zone concessionaire Maynilad, meanwhile, will apply an FCDA of negative 0.41% or negative P0.15 per cubic meter of its 2021 Average Basic Charge of P36.24 per cubic meter.

“This is a downward adjustment of P0.01 per cubic meter from the previous FCDA of negative P0.14 per cubic meter,” the MWSS said.

Ty explained that Manila Water’s FCDA increased as significant portions of the loans of Manila Water are in Japanese yen and in euros which appreciated against the Philippine peso.

On the other hand, the majority of Maynilad’s loans payable for this quarter are in US dollars. Ty noted that the peso appreciated against the US dollar which caused the rollback of P0.01 per cubic meter.

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