Maynilad: Parts of Metro Manila, Bacoor waterless from April 16-20

Robie de Guzman   •   April 15, 2019   •   2515

MANILA, Philippines – Maynilad Water Services Inc. has reminded its customers to store enough water prior to the implementation of its service interruptions this week.

Maynilad announced in an advisory earlier that parts of Metro Manila and Cavite will experience water service interruptions during the Lenten break.

READ: Maynilad: No water in parts of Metro Manila, Bacoor next week

Maynilad’s water services will be cut off from April 16 (Tuesday) to April 20 (Saturday).

Barangays in Valenzuela, Malabon, Navotas, Quezon City, Manila, Parañaque, Pasay, Las Piñas and Bacoor City in Cavite will be affected.

Maynilad will be conducting several water network enhancement activities—including facility maintenance works, pipe…

Posted by Maynilad Water Services, Inc. on Wednesday, 10 April 2019

The duration of service interruption will last for five to 30 hours, depending on the area.

Maynilad said this is due to the water network enhancement activities that will be done during these dates in line with continuous efforts to improve water services in the western zone. These include facility maintenance works, pipe decommissioning and interconnections, and valve replacements.

The water company also assured that 40 water tankers will be deployed to deliver water to affected areas when necessary.

Aside from the impending water interruption, many consumers are also grappling with rotational brownouts due to low power reserves in Luzon grid amid the extreme weather condition.

However, Malacañang ensures that the government is on top of the situation.

“I was just talking to (Energy) Sec. Al(fonso Cusi), sabi niya we are on top of it, yun ang sabi niya sa akin kanina,” Presidential Spokesperson Salvador Panelo told reporters at a press briefing Monday.

(I was just talking to Sec. Al, he said we are on top of it, that’s what he told me earlier.)

On Monday, Luzon grid was placed again on red and yellow alerts, the latest in the consecutive alert issuances of the National Grid Corporation of the Philippines since last week due to unplanned outages and derated capacity of several power plants.

READ: DOE brownouts possible as Luzon grid goes on red alert again

The Department of Energy also expressed hope that the power supply in Luzon grid will stabilize in the coming days as some currently offline power plants will resume operations this week. – Robie de Guzman (with details from Rosalie Coz)

Maynilad announces reopening of Business Area offices starting June 8

Marje Pelayo   •   June 5, 2020

MANILA, Philippines — Maynilad Water Services Inc. announced the resumption of its operations in its Business Area (BA) offices starting Monday (June 8) to process client requests and service concerns.

Operations, however, will only be from 8:00AM to 12:00 noon, from Mondays to Fridays to give time for disinfection and sanitation services.

Also, Maynilad reminds clients of the proper protocols to observe upon their visit to BAs.

No photo description available.

For safety reasons, the water concessionaire is asking clients to consider deferring personal visits to BAs and use the following channels to raise their concerns:

1. Maynilad Hotline 1626 (Metro Manila) or 1800-1000-92837 (Cavite Toll-Free Hotline)

2. Customer Text Hotline 0998 864 1446

3. Customer Service Email customer.helpdesk@mayniladwater.com.ph

4. Contact numbers ng assigned Zone Head at Zone Specialist sa inyong lugar

5. Official Maynilad Facebook page (/MayniladWater)

6. Official Maynilad Twitter account (@maynilad)

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MWSS, nagtakda na ng deadline sa pagbabayad ng water bill

Robie de Guzman   •   May 20, 2020

MANILA, Philippines – Nagtakda na ng deadline ang Metropolitan Waterworks and Sewerage System (MWSS) para sa pagbabayad ng water bills na halos tatlong buwang naipon dahil sa ipinatutupad na community quarantine.

Sa panayam ng UNTV program na Serbisyong Bayanihan ngayong Miyerkules, sinabi ni MWSS Chief Regulator Patrick Ty na mayroong hanggang Hulyo 31 para magbayad ng bill ang mga kumukonsumo ng 10 cubic meters pababa kada buwan.

Ang mga gumagamit naman ng tubig na mahigit sa 10 cubic meters kada buwan ay may palugit hanggang Agosto 31.

Pagpapauna ni Ty, asahan na ng mga consumer ang bahagyang pagtaas ng bill lalo’t panahon ngayon ng tag-init at marami ang nasa loob ng kani-kanilang mga tahanan kaya mataas ang konsumo sa tubig.

“Sana maintindihan natin, itong water bill na ito halos lahat sa mga consumer ay ito po yung water bill nila for March, April and May. During summer season din po ito, so mas mainit, mas madami ang consumption ng mga tao at alam natin since work from home halos lahat consumer,” aniya.

Nilinaw naman  ng opisyal na puwede namang utay-utayin ng mga consumer ang pagbabayad sa bill nila sa Manila Water at Maynilad.

Sinabi rin ni Ty na sa Hunyo 1 pa magsisimulang magbasa ng metro at maglalabas ng bill ang Maynilad at Manila Water.

Sa Agosto 1 naman sisimulan ng dalawang water concessionaires ang pamumutol sa serbisyo ng mga hindi makapagbabayad ng kanilang bill para sa mga kumu-konsumo ng 10 cubic meters pababa.

Setyembre 1 naman ang schedule ng service disconnection para sa mahigit 10 cubic meters ang konsumo bawat buwan.

Tiniyak naman ng MWSS na wala pa silang ipinatutupad na anumang adjustment sa singil ng tubig sa gitna ng umiiral na community quarantine.

“Importante sa atin na wala pong bills shock ayaw po natin na magulat ang ating mga consumers na bigla nalang lalaki ang kanilang water bill,” ani Ty. – RRD (mula sa ulat ni Correspondent Joan Nano)

Maynilad, Manila Water assure enough water supply amid COVID-19 threat

Aileen Cerrudo   •   March 11, 2020

Maynilad and Manila Water has assured the public they will be able to provide enough water supply amid the coronavirus disease (COVID-19) threat.

This is despite the continuous water level reduction in Angat Dam.

According to Maynilad Asst. Manager on Media Relations Grace Laxa, in order to keep providing enough water supply to their customers, they have to implement water service interruptions.

Mayroon tayong sapat na nirarasyon sa ating mga customers. Pero iyon nga mag-ipon sila sa oras na itinakda sa kanilang lugar, (We have enough water supply rationed to our customers. But they have to fill their supplies depending on the schedule in their area)” she said.

Meanwhile, Manila Water Spokesperson Jeric Sevilla said they will only implement water interruptions in the evenings in order for their customers to still be able to do household chores including disinfection.

“For most times of the day ay mayroon tayong tubig, (we have water)” he said.

The water concessionaires also advise the public not to hoard water supply which could cause more problems on top of the COVID-19 threat.—AAC (with reports from Joan Nano)

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