Manila Water customers to start receiving bill rebates in June
by Maris Federez | Posted on Tuesday, May 21st, 2019
Manila Water customers who had been affected by the water crisis in March will start receiving their rebates.
The rebates for the more than 100,000 affected customers will be reflected in the June water bill.
Based on the announcement made by the Metropolitan Waterworks and Sewerage System (MWSS), all residents who had been affected by the crisis will receive 153.93 rebates for the 10 cubic meters of their water consumption in the month of May.
Residents in the severely affected areas who had been rendered waterless 24/7 from March 6 to 31 will be given additional 2,196.94 rebates.
In case the rebate is higher than the actual consumption, the remaining value will be applied to the next month’s water bill, or will be deducted to the previous month’s unpaid bill.
MWSS chief regulator, Atty Patrick Ty said, “the entire 534 million yun po babalik yan lahat sa publiko wala pong maiiwan o walang mapupunta sa MWSS [the entire 534 Million will be returned to the public. Nothing will be left or go to the MWSS].”
Manila Water Spokesperson Jeric Sevilla, on the other hand, said, “susundin natin yun. Kaya ngayon yung rebate para sa customers amounting to 534M, we will coordinate with the regulatory office in terms of implementing yung mga mechanics at guidelines [We will abide by it. The rebates for the customers amounting to 534M will be coordinated with the regulatory office in terms of the implementation of the mechanics and guidelines].”
Customers who will receive rebates from Manila Water are from Taguig, Pasig, Mandaluyong, Quezon City and several towns from Rizal.
The Water Bill Waiver Program is part of the 1.13 Billion-peso fines that was meted out on Manila Water due to its failure to supply water to its customers.
The MWSS also ordered Manila Water to put up a new facility for its water source development measures that cost 600 Million pesos.
This will prevent the incident from happening again and to allow Manila Water to come up with an alternative source of water supply.
Meanwhile, the MWSS has also issued a Notice of Service Obligation Failure to Maynilad Water Services (Maynilad) for the mounting complaints on its services.
Atty. Ty said the 15 days they gave to Maynilad for it to address its water supply problem had already lapsed.
The water regulatory board is giving Maynilad five days to refute the notice and state why they should not be meted out penalties.
Most of the complaints that the MWSS received against Maynila had come from Las Pinas, Muntinlupa and Cavite customers.
Maynilad, in a statement, insisted that the penalty has no basis. It also belied reports that its customers had experienced water interruption for 15 days.
The water company insisted that only 12 percent of its customers had experienced water supply interruption and the agency had adopted measures of rationing water in the affected areas. (with reports from Joan Nano) /mbmf
by Marje Pelayo | Posted on Monday, June 10th, 2019
MANILA, Philippines – Several areas in Metro Manila and Cavite will experience water service interruptions on June 11 to June 12, according to water concessionaire Maynilad on Sunday (June 9).
Areas to be affected include:
According to Maynilad spokesperson Grace Laxa, the water interruption will be due to maintenance work which include the installation of a rapid mixer to the agency’s water treatment plant in La Mesa Dam in Quezon City.
The rapid mixer is a vital part of their treatment plant, Laxa said.
Maynilad customers are advised to start collecting water for their consumption during the days of water interruption.
by Robie de Guzman | Posted on Monday, June 3rd, 2019
The southern part of Metro Manila and Cavite will experience a reduced water supply until June 9 (Sunday) due to the unusual proliferation of algae in Laguna lake, the Maynilad Water Services, Inc. announced on Sunday.
In a series of advisories posted on Twitter, Maynilad listed the affected areas and the time of the rotational water supply availability:
8 p.m. to 11 p.m.
Las Piñas City
Barangay Almanza Dos
4 a.m. to 5 p.m.
11 p.m. to 10 a.m.
Pasong Buaya II
1 a.m. to 2 p.m.
San Martin de Porres
6 a.m. to 9 a.m.
Anabu I-C to Anabu I-F
Anabu II-A to Anabu II-F
Malagasang I-D to Malagasang I-G
Malagasang II-A to Malagasang II-E
1 a.m. to 12 nn
Anabu I-A to Anabu I-F
Bayan Luma I to Bayan Luma IX
Bucandala I to Bucandala V
Carsadang Bago I
Carsadang Bago II
Malagasang I-A to Malagasang I-D
Poblacion I-A to Poblacion I-C
Poblacion IV-A to Poblacion IV-D
Tanzang Luma I to Tanzang Luma VI
Toclong I-A to Toclong I-C
Meanwhile, the following areas will experience water service interruption at these hours:
6 a.m. to 4 a.m.:
Las Piñas City
Queens Row Central
Queens Row East
Queens Row West
San Nicolas III
6 a.m. to 6 p.m.:
Las Piñas City:
Las Piñas City
Maynilad said the estimated resumption of water service is tentative and may extend due to several factors.
For inquiries or more information, affected customers may contact Maynilad hotline 1626 (for Metro Manila) and 1800-1000-92837 (for Cavite).
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