Manila Water customers to start receiving bill rebates in June

Maris Federez   •   May 21, 2019   •   1530

Manila Water customers who had been affected by the water crisis in March will start receiving their rebates.

The rebates for the more than 100,000 affected customers will be reflected in the June water bill.

Based on the announcement made by the Metropolitan Waterworks and Sewerage System (MWSS), all residents who had been affected by the crisis will receive 153.93 rebates for the 10 cubic meters of their water consumption in the month of May.

Residents in the severely affected areas who had been rendered waterless 24/7 from March 6 to 31 will be given additional 2,196.94 rebates.

In case the rebate is higher than the actual consumption, the remaining value will be applied to the next month’s water bill, or will be deducted to the previous month’s unpaid bill.

MWSS chief regulator, Atty Patrick Ty said, “the entire 534 million yun po babalik yan lahat sa publiko wala pong maiiwan o walang mapupunta sa MWSS [the entire 534 Million will be returned to the public. Nothing will be left or go to the MWSS].”

Manila Water Spokesperson Jeric Sevilla, on the other hand, said, “susundin natin yun. Kaya ngayon yung rebate para sa customers amounting to 534M, we will coordinate with the regulatory office in terms of implementing yung mga mechanics at guidelines [We will abide by it. The rebates for the customers amounting to 534M will be coordinated with the regulatory office in terms of the implementation of the mechanics and guidelines].”

Customers who will receive rebates from Manila Water are from Taguig, Pasig, Mandaluyong, Quezon City and several towns from Rizal.

The Water Bill Waiver Program is part of the 1.13 Billion-peso fines that was meted out on Manila Water due to its failure to supply water to its customers.

The MWSS also ordered Manila Water to put up a new facility for its water source development measures that cost 600 Million pesos.

This will prevent the incident from happening again and to allow Manila Water to come up with an alternative source of water supply.

Meanwhile, the MWSS has also issued a Notice of Service Obligation Failure to Maynilad Water Services (Maynilad) for the mounting complaints on its services.

Atty. Ty said the 15 days they gave to Maynilad for it to address its water supply problem had already lapsed.

The water regulatory board is giving Maynilad five days to refute the notice and state why they should not be meted out penalties.

Most of the complaints that the MWSS received against Maynila had come from Las Pinas, Muntinlupa and Cavite customers.

Maynilad, in a statement, insisted that the penalty has no basis. It also belied reports that its customers had experienced water interruption for 15 days.

The water company insisted that only 12 percent of its customers had experienced water supply interruption and the agency had adopted measures of rationing water in the affected areas. (with reports from Joan Nano) /mbmf

No water in parts of Metro Manila on August 20-21 – Maynilad

Robie de Guzman   •   August 16, 2019

MANILA, Philippines – The Maynilad Water Services has announced a schedule of temporary water service interruptions in parts of Metro Manila from August 20 (Tuesday) to August 21 (Wednesday).

In an advisory, Maynilad said the water service disruption slated from August 20 at 6 p.m. to August 21 at 6 a.m. will affect several areas of Manila, Caloocan, Malabon, and Navotas.

The west zone water concessionaire said the service interruption is due to maintenance activities aimed at improving water services.

Below is the list of affected barangays and their corresponding supply interruption schedules:

MANILA

  • Barangay 124 to 127
  • Barangay 129 to 146
  • Barangay 177

CALOOCAN

  • Barangay 12
  • Barangay 14
  • Barangay 20
  • Barangay 28
  • Barangay 31
  • Barangay 35

MALABON

  • Barangay Longos
  • Tuna
  • Torcillo
  • Dagat-Dagatan Ext.
  • Dalagang Bukid East/C3
  • Lapu-Lapu West
  • Dagat-Dagatan

NAVOTAS

  • Barangay Bangculasi
  • Barangay North Bay Blvd.
  • San Rafael Village

Maynilad urged its customers to store water at least three days before the scheduled interruption to prevent simultaneous heavy withdrawals of water from its pipelines, which can reduce water pressure and cause some customers to have no water earlier than scheduled.

The water concessionaire assured water tankers will be on standby to deliver water to affected areas as needed.

Upon resumption of water service, customers are also advised to let the water flow out for a few seconds until the water clears.

3 barangays in QC to have low to no water from Aug. 13 to Aug. 15 – Manila Water

Marje Pelayo   •   August 13, 2019

MANILA, Philippines – Manila Water announced service interruptions from August 13 to 15 in three areas in Quezon City due to power supply transfer activities at its Luzon Water Treatment Plant.

Specifically, residents in Barangays Holy Spirit, Pasong Tamo and Sauyo in Quezon City may experience “low pressure to no water service” starting Tuesday until Thursday.

“Manila Water is advising residents of the said barangays to store enough water to supply their needs only during the interruption schedules,” Manila Water told its clients in a statement.

The service interruption may affect around 20,000 households and commercial and business establishments in the affected areas.

The schedule of water service interruptions is as follow:

August 13 (Tuesday) 8 p.m. to August 14 (Wednesday) 6 a.m.

August 14 (Wednesday) 8 p.m. to August 15 (Thursday) 6 a.m.

August 15 (Thursday) 8 p.m. to August 16 (Friday) 6 a.m.

SERVICE ADVISORY: Power supply transfer activity scheduled at Luzon Water Treatment Plant in Quezon City on August…

Posted by Manila Water on Friday, 9 August 2019

Power supply transfer activity to affect parts of Quezon City next week – Manila Water

Maris Federez   •   August 10, 2019

The Manila Water Company on Saturday announced water service interruption next week that may affect several areas in Quezon City.

On its twitter post, Manila Water said power supply transfer activity is scheduled at its Luzon Water Treatment Plant in Quezon City on August 13-15, 2019, 8:00 PM to 6:00 AM.

This activity may affect the water supply of Barangays Holy Spirit, Pasong Tamo, and Sauyo in Quezon City.

/mbmf

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