QUEZON CITY, Philippines – The Land Transportation Franchising and Regulatory Board (LTFRB) reminded the public of its strong campaign against abusive taxi cab drivers especially this holiday season.
LTFRB Chairman Martin Delgra said on Monday (December 3) the agency will relaunch “Oplan Isnabero” which apprehends cab drivers who opt for fixed charges, overpricing, contracting or snubbing their would-be passengers.
The measure is in preparation for the surge of shoppers in major malls this holiday season.
“Kung meron lang din ang panawagan natin dito na you take a picture of the taxi. Iyong makikita natin pangalan ng taxi unit, iyong plate number at ang narrative sa nangyari na iyan – kung saan banda, anong ginawa ng taxi driver. Give us some of the details kasi we also cannot simply proceed with the investigation and hearing, more so on resolving the case kapag wala tayong mga detalye.” Delgra said.
Drivers caught offending their passengers will be penalized with P5,000 fine for the first offense; P10,000 for the second offense; and P15,000 plus suspension of franchise for the third offense.
Based on LTFRB data, they received more than 700 complaints of overcharging from January 2017 to November 27 this year. There were around 1,300 complaints, meanwhile, against snobby drivers.
LTFRB, however, admits that they lack personnel to fully implement the Oplan Isnabero that’s why the agency plans to tap the services of mall and bus terminal security personnel to help discipline arrogant drivers.
The Manila International Airport Authority (MIAA) strictly implements stringent measures against abusive drivers especially at the Ninoy Aquino International Airport (NAIA).
MIAA General Manager Ed Monreal warned that abusive drivers will no longer be allowed to operate inside the airport premises and the agency will not hesitate to file appropriate charges against them.
“Tuloy-tuloy po ang pag-iikot ng ating mga tauhan. Iilan nalang po at kung meron man immediately nareresolve po natin. Meron po tayong hinabol na nambiktima ng Koreano. Nahuli na at pina-filean napo ng kaso,hindi po mawawala yung ganung nga challenges,” Monreal said.
Complaints can be forwarded to LTFRB hotline numbers 1342 or to through the LTFRB official Facebook page or e-mail to email@example.com. – Marje Pelayo (with reports from Joan Nano)