MANILA, Philippines — Some netizens have expressed dismay over the high fare of the transport network company Grab following Land Transportation Franchising and Regulatory Board’s (LTFRB) suspension order against Uber.
As several complaints have already reached their office, LTFRB Chairperson Martin Delgra III is still encouraging the public to file their complaints to agency against abusive transport network vehicle services (TNVS).
And if Grab indeed committed unfair surge pricing, it will also be penalized by LTFRB.
“I was told about it and we have been monitoring it. And we told Grab to stay on the cap that we have imposed as early as December 27, 2016, where they are allowed a surge of twice as much as the basic rates. I will have to call their attention as regards that and if need be, we will penalize Grab as well,” said Delgra.
Grab mentioned that surge pricing will be normal since there is higher demand from commuters after the suspension of Uber.
However, the increase is inevitable not only during peak hours and rainy days.
“There might be some slight increase because what happens now is if before there was only surge during peak hours there might be more times during the day that it is the surge algorithm and prices will adjust,” said Grab Philippines Country Head Brian Cu.
Meanwhile, Delgra addressed an online query of a netizen asking if pooling a ride with friends who volunteer to shell out cash for a gasoline expense is considered a colorum ride.
The LTFRB chief said this falls under the public service law and should follow the regulation on public transportation.
However, it is a different case if the ride is not free.
“When you take in a passenger for a fee, then you undertake a public transportation service,” said the LTFRB chairman. — Rosalie Coz | UNTV News and Rescue