LIST: Cebu Pacific cancelled flights due to Clark airport closure
Robie de Guzman • April 23, 2019 • 2940
MANILA, Philippines — Cebu Pacific on Tuesday released an updated list of its cancelled flights due to the continued closure of Clark International Airport in Pampanga which was damaged by a strong earthquake on Monday.
In an advisory, Cebu Pacific said the following flights were cancelled:
April 23, 2019 • 5J 120 Clark-Hong Kong • 5J 121 Hong Kong-Clark • 5J 609 Clark-Cebu • 5J 608 Cebu-Clark • 5J 370 Clark-Macau
Cebu Pacific said affected passengers may rebook their flights for travel within 30 days from original departure date, free of charge; or re-route to or from Manila for travel within 30 days, subject to availability of seats.
They may also get a full refund or opt to place the full cost of the ticket in a travel fund.
“Affected passengers will be notified via email or text message,” Cebu Pacific said.
Passengers may also manage their own booking by visiting the Cebu Pacific website “manage booking” section.
The airline company also assured their clients to provide updated information through their website and social media accounts.
Authorities earlier said Clark Airport could reopen on Wednesday, April 24. — Robie de Guzman
Cebu Pacific and the Philippine Airlines (PAL) will implement new protocols in preparation for the resumption of operations.
Commercial flight operations will remain suspended until May 15 due to the extension of the enhanced community quarantine (ECQ).
Vice President for Marketing and Customer Experience at Cebu Pacific Candice Iyog announced they will intensify their sanitary protocols through “contactless flights”.
“We are implementing additional procedures to assure our passengers and give them the confidence to travel again. Rolling out ‘contactless flights’ will minimize face-to-face contact between our ground staff and our passengers and observe physical distancing,” she said in a statement.
Cebu Pacific encourages its passengers to check in online and will be required to wear face masks upon entry at the airport terminal and for the duration of the flight.
All pilots, cabin crews, ground employees will also wear personal protective equipment (PPE) while on duty. Pilots and cabin crew will undergo rapid antibody tests before they are assigned to operate flights.
Meanwhile, PAL will also require face masks for all visitors as well as its passengers. Thermal scans will be conducted at ticket offices and online check-in is encouraged. AAC
MANILA, Philippines – The Philippine Airlines announced on Tuesday (April 7) its plans of partial resumption of selected international and domestic flights in the coming weeks.
The country’s flag carrier clarified, however, that the plans may change depending on how the situation develops in relation to the coronavirus disease (COVID-19) outbreak which includes the duration of the enhanced community quarantine (ECQ), travel bans and restrictions imposed by other countries and the overall public health and safety situation in each of the cities and countries that PAL operates in.
PAL also said it will not operate international flights from April 15 to 30 although it is considering making ad hoc special flights for stranded passengers and essential cargoes across the country and within the Asia-Pacific region.
Meanwhile, PAL said it is setting plans to resume a number of weekly flights for the month of May to several destinations including Japan, the USA, Canada, Guam, Australia, the U.K., Singapore, Thailand, Cambodia, Vietnam, Malaysia, Indonesia, mainland China, Hong Kong, Taipei, Macau, Saudi Arabia, and Korea.
Once the details are finalized, the company assured to publish a list of flights in an updated advisory.
On the other hand, PAL maintained that all flights to the following destinations remain canceled for the month of May: Auckland, New York JFK, Dubai, Doha, Perth, Melbourne, Port Moresby, and Sapporo.
As for domestic flights, operations from April 15 to May 31 will depend on the changes with community quarantine restrictions imposed against domestic air travel, PAL said.
“We will await the final government decisions, and will announce the list of domestic flights to be operated once finalized,” the airline company said.
“However, in any case, we shall not be operating any flights to and from Clark International Airport for the month of April,” it added.
For guidelines and special reminders, affected passengers are advised to check on PAL official website at www.philippineairlines.com.
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