LIST: Cebu Pacific cancelled flights due to Clark airport closure

Robie de Guzman   •   April 23, 2019   •   2250

MANILA, Philippines — Cebu Pacific on Tuesday released an updated list of its cancelled flights due to the continued closure of Clark International Airport in Pampanga which was damaged by a strong earthquake on Monday.

In an advisory, Cebu Pacific said the following flights were cancelled:

April 23, 2019
• 5J 120 Clark-Hong Kong
• 5J 121 Hong Kong-Clark
• 5J 609 Clark-Cebu
• 5J 608 Cebu-Clark
• 5J 370 Clark-Macau

April 24, 2019
• 5J 371 Macau-Clark
• 5J 607 Clark-Cebu
• 5J 606 Cebu-Clark
• 5J 150 Clark-Hong Kong
• 5J 149 Hong Kong-Clark
• 5J 613 Clark-Bohol (Tagbilaran)
• 5J 614 Bohol (Tagbilaran)-Clark
• 5J 913 Clark-Caticlan (Boracay)
• 5J 914 Caticlan (Boracay)-Clark
• 5J 537 Clark-Singapore
• 5J 538 Singapore-Clark
• 5J 985 Clark-Davao
• 5J 986 Davao-Clark

Cebu Pacific said affected passengers may rebook their flights for travel within 30 days from original departure date, free of charge; or re-route to or from Manila for travel within 30 days, subject to availability of seats.

They may also get a full refund or opt to place the full cost of the ticket in a travel fund.

“Affected passengers will be notified via email or text message,” Cebu Pacific said.

Passengers may also manage their own booking by visiting the Cebu Pacific website “manage booking” section.

The airline company also assured their clients to provide updated information through their website and social media accounts.

Authorities earlier said Clark Airport could reopen on Wednesday, April 24. — Robie de Guzman

Clark Int’l Airport suspends commercial flights beginning April 3

Marje Pelayo   •   April 1, 2020

MANILA, Philippines – Clark International Airport (CRK) announced on Tuesday (March 31) the temporary suspension of all commercial flights for carriers flying out of the airport effective April 3.

The measure is due to continuing travel restrictions being implemented in the country and abroad as a measure to prevent the spread of coronavirus disease (COVID-19), the airport’s management said in an advisory.

Flights are expected to resume as travel restriction eases, the advisory said.

Consequently, point-to-point (P2P) bus operations will also be temporarily suspended.

Meanwhile, operations of essential cargo flights will remain in support to the national government‘s effort to ‘flatten the curve.’

Gov’t, private sectors unite to bring over 10,000 foreign tourists to NAIA, Clark Int’l Airport

Maris Federez   •   March 25, 2020

Passengers rush to catch last plane out amid lockdown in the Philippines (19 March 2020)

MANILA, Philippines — The Department of Tourism (DOT), together with several government agencies and various domestic airlines, have joined forces to ferry more than 10,000 foreign tourists from different parts of the country to the Ninoy Aquino International Airport and Clark International Airport.

This measure is aimed at assisting these foreign tourists who were stranded in the country due to the implementation of the enhanced community quarantine to be able to go back to their respective countries.

DOT Secretary Bernadette Romulo-Puyat said this will help lessen the stranded tourists in the various islands in the country.

“The Department of Tourism has been doing everything within its resources to ease the congestion in the different regions by facilitating the movement of foreign tourists stranded in the different islands of the country,” Puyat said in a statement.

Over the weekend, 7,915 tourists were brought to the two airports through the sweeper flights of different domestic airlines, such as Philippine Airlines, Cebu Pacific, Air Asia, and Air Swift, as well as chartered flights.

DOT regional offices also assisted the stranded tourists in Luzon via land transport.

The Philippine Coast Guard, on the other hand, helped ferry those in Bohol, Siquijor, Negros, and Cebu through inter-island vessels.

Shuttle services and hotel accommodations were arranged for several stranded tourists who were also given free foods and hygienic items while waiting for their flights at the NAIA.

Other sweeper flights were also used for those in Iloilo, Tacloban, and Cagayan de Oro.

Three more sweeper flights are also being prepared for the others in Davao and Puerto Princesa to be transported on Thursday (March 26).

Two sweeper flights are also scheduled for tourists on Boracay island for transportation on Thursday, and four more over the weekend. — (from the report of Asher Cadapan, Jr.) /mbmf

Cebu Pac issues cancellation of flights to Cebu

Maris Federez   •   March 15, 2020

MANILA, Philippines — The Manila International Airport Authority (MIAA) announced on Sunday (March 15) the cancellation advisory that Cebu Pacific Air has issued covering selected domestic flights from March 15 to April 13, 2020.

On its Facebook post, the MIAA said the cancellation is in line with the directives from the Provincial Government of Cebu prohibiting the entry of passengers into the province via air from Clark, Legazpi, Dumaguete, and Cagayan de Oro.

The cancellation covers the following flights:

  • 5J 607      Clark-Cebu
  • 5J 157      Clark-Cebu
  • 5J 609      Clark-Cebu
  • 5J 204      Cagayan de Oro (Laguindingan)-Cebu
  • DG 6516  Dumaguete-Cebu

The advisory also said that passengers on canceled flights may choose from any of the following options:

  • Rebook the flight, with change fees and fare difference waived. 
  • Store the full value of the ticket in a Travel Fund. This is valid for 180 days and can be used to book any Cebu Pacific flight within the next 12 months
  • Get a full refund. The refund will be according to the mode of payment. If paid in cash, the refund must be claimed at designated Cebu Pacific ticket offices. If payment was made through debit or credit card, please allow two (2) billing cycles for the refund to be credited into the account. — /mbmf

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