Globe Telecom says mobile data services in NCR fully restored

Marje Pelayo   •   August 5, 2020   •   560

MANILA, Philippines — Globe Telecom announced on Wednesday (August 5) that its mobile data and broadband services in the National Capital Region (NCR) are now fully restored.

Globe users turned to social media after days of fluctuating Internet connections especially those working at home and having online classes.

In its advisory, the company asked its customers to refresh connections by turning off and turning on their devices again.

In an earlier advisory, Globe Telecom said it was having some technical issues thus its clients in the NCR experienced intermittent or slow data service.

Image may contain: text that says 'Globe CUSTOMER ADVISORY FOR GLOBE MOBILE AND BROADBAND CUSTOMERS We would like to advise our mobile customers in NCR that their mobile data services are now fully restored. Broadband services in Luzon are likewise restored. Customers within the said areas may now continue to access the internet use their mobile data. Please refresh your connection by turning OFF and then turning again your mobile device or modem. Thank you for your patience and understanding.'

SONA2020: Duterte gives Telcos until December to improve services or face closure

Marje Pelayo   •   July 28, 2020

President Rodrigo Duterte

MANILA, Philippines — On his state of the nation (SONA) address on Monday (July 27), President Rodrigo Duterte expressed his disappointment over the poor services the Filipino people are getting from two major telecommunications companies in the country.

The President thus warned the two telcos to improve their services and he expects results before the end of the year, otherwise, he will order a government takeover.

“If you are not ready to improve, I might just as well close all of you and we revert back to the line telephone at kukunin ko iyan, i-expropriate ko sa gobyerno (I will take it and I will expropriate to the government),” the President said naming the telco giants, Smart and Globe.

He gave the telcos until December to improve their services.

President Duterte has been vocal about his frustration over the poor service of telco players since 2018 which led to the entry of a third telco — the Dito Telecommunity — into the country’s telecommunications industry. 

“I will be the one to articulate the anger of the Filipino people and you might not want what I intend to do with you. Kindly improve the services before December,” he warned.

In response, Globe Telecom vows to comply with the President’s demand.

“We heed the call of the president to improve telco services,” the company said in a statement.

“Service performance and increased consumer demand for data are the key reasons why we have been investing billions of dollars to upgrade and improve our network,” it concluded. MNP (with reports from Rosalie Coz)

PH Telcos asked to suspend mobile services for Trasclacion event in Manila

Robie de Guzman   •   January 8, 2020

The Black Nazarene enters the Quiapo Church after a near 23-hour procession through Manila, Philippines, 10 January 2017. The feast of the Black Nazarene is one of the most celebrated religious events in the predominantly Catholic Philippines, where more than 80 per cent of the population professes the faith. The wooden statue, crowned with thorns and bearing a cross, is believed to have been brought from Mexico to Manila in 1606 by Spanish missionaries. The ship that carried it caught fire, but the charred statue survived and was named the Black Nazarene.

MANILA, Philippines – The National Capital Region Police Office (NCRPO) and the National Telecommunications Commission (NTC) have asked the two major local telecommunications company to suspend mobile phone services in select areas during the yearly Traslacion in Quiapo being observed by the Catholic community in the country.

In a memorandum, the NCRPO and the NTC directed the Smart Communications Inc. and Globe Telecom to temporarily shut down services starting on January 8 at 11 p.m. until 12 noon on January 10 in select areas.

“In view of the request of Police Brigadier General Debold Sinas, you are hereby directed to temporarily cut off all network services during the celebration of the feast of Black Nazarene 2020 from 11:00 p.m. January 8 to 12:00 noon January 10, 2020,” the memo read.

“There shall be no signal, direct and/or reflected, in the area specified in the order/directive, coming from any cell sites (base stations),” it added.

In compliance to the directive, Smart Communications posted an advisory on Facebook stating areas which will be affected by the temporary network service shutdown.

“In the interest of public safety, upon the instructions of the National Telecommunications Commission (NTC), we are temporarily shutting down mobile phone services of Smart, TNT, and Sun in Quiapo, Manila along the route of the Black Nazarene Procession starting Wednesday, 08 January 2020,” it said.

“We are also temporarily stopping the operation of some of our cell sites in parts of Pasay, San Juan, Mandaluyong, Makati, Malabon, Caloocan and Quezon City that are near the procession route,” it added.

The company assured its subscribers that services will be restored as soon as it gets a go-signal from the authorities.

Globe Telecom has yet to respond to the memo.

The Traslacion event held every January 9 draws thousands of Catholic devotees to Quiapo, enduring hours of walk for the procession.

More than 13,000 police officers will be deployed to the event to ensure the peaceful and orderly conduct of the procession.

Authorities have also implemented a suspension of permit to carry firearms outside of residence in Manila starting 8 a.m. January 7 until 8 a.m. January 10.

The gun ban covers Quiapo, Sta. Cruz and Binondo areas in Manila.

Only on duty policemen and other members of the law enforcement agencies are allowed to bring their service firearms in the said areas.

Road closures will also be implemented along the Traslacion route.

Classes in schools and work in offices under Manila City government have also been suspended in anticipation of the large volume of Catholic devotees who will participate in the event. – RRD (with details from Correspondent Lea Ylagan)

Philippines president says opening economy to new players, tells oligarchs ‘I owe you nothing’

admin   •   November 24, 2016

Philippine President Rodrigo Duterte gestures while delivering a speech during the 80th National Bureau of Investigation (NBI) founding anniversary at the NBI headquarters in metro Manila, Philippines November 14, 2016. REUTERS/Romeo Ranoco

Philippine President Rodrigo Duterte gestures while delivering a speech during the 80th National Bureau of Investigation (NBI) founding anniversary at the NBI headquarters in metro Manila, Philippines November 14, 2016. REUTERS/Romeo Ranoco


Philippines President Rodrigo Duterte vowed on Wednesday to open up the economy to new corporations to halt graft and protectionism, telling the country’s oligarchs he owed them no favors and to be content with their billions.

The outspoken, populist leader said it was high time to change regulations and liberalize sectors like energy, power and telecoms to make the country more competitive, and give Filipinos better services and a share of the wealth.

Duterte, who was swept to office in May by a huge margin on a platform tilted toward the poor, said he had consciously shut powerful tycoons out of his election campaign and where his reform plan was concerned they would have to like it or lump it.

“The only way for deliverance of this country is to remove it from the clutches of the few people who hold the power and money,” he told a news conference.

“I do not owe you anything, that’s precisely why I was avoiding you during the last election. I am not trying to destroy you. You have the advantage, you’re here already, be content with that. But let us open everything.”

The mercurial former mayor has shown no qualms about confronting conglomerates who dominate the Philippines economy, which is growing at one of the world’s fastest rates.

Despite jitters among investors that Duterte’s volatility could impact policy, the economy expanded 7.1 percent in the July-September period – the first quarterly data of his presidency.

Duterte spoke moments after arriving home from a leaders’ summit in Peru of the Asia-Pacific Economic Cooperation (APEC), whose closing statement committed to fight “all forms of protectionism”.

Investors have long been frustrated at being shut out of some sectors in a market of more than 100 million Filipinos, either squeezed by local monopolies or regulations that limit foreign investments, like in telecoms and utilities.

The Philippines currently has 21 billionaires, according to Forbes Magazine, with a record number in 2016. The richest had a net worth of $12 billion.


“You can count on your fingers the power players of this country. I would not say that they are the elite,” Duterte said.

“I would like just to send this strong message: it’s about time that we share the money of the entire country and to move faster, make competition open to all,” he said.

“You stymie competition and we will always be at the mercy of the corrupt people.”

His remarks suggest he is determined to deliver on pledges to thwart protectionism, having already warned the telecoms duopoly of Philippine Long Distance Telephone and Globe Telecom to shape up, or face new competition.

Philippines’ data and voice services are ranked among Asia’s slowest and most intermittent, a source of angst for businesses.

Duterte said that in the power and energy sectors, the government was looking into regulatory requirements and institutional arrangements “to hasten the entry of new players”.

He also said he would be diversifying sources of hardware for his military, bemoaning its use of American “hand-me-downs” and efforts by a U.S. senator to block the sale of 26,000 new M-4 assault rifles to the Philippines police.

He said his new friend, Russian President Vladimir Putin, had told him to turn to Russia instead, and had made him a buy-one, get-one-free guns offer.

“It’s for free, so I get double,” Duterte said. — Reuters


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