MANILA, Philippines – Globe Telecom on Friday assured that restoration efforts are underway in areas that were deemed safe following service disruptions caused by Typhoon Odette.
In an advisory, the telco said its data and mobile services in select areas in Visayas and Mindanao have been affected by strong winds and torrential rains brought by Typhoon Odette.
It said outages reported in the said areas were caused by “multiple fiber cuts and the lack of commercial power.”
“Given this, customers in affected areas may experience difficulty in using our GCash Buy Load, AMAX, Share-a-Load, Promo registration and Emergency Load Services at the moment,” the telco said.
On the other hand, its postpaid and broadband wireline services and GOMO services are up and available.
“Globe’s technical teams have started restoration efforts in areas where it is safe to do so,” it said.
“More updates about our restoration efforts including services like Libreng Tawag, Libreng Charging and Libreng WiFi Stations will be released as soon as available,” it added.
State weather bureau PAGASA has hoisted tropical cyclone wind signal no. 3 over the northern part of Palawan where Odette is expected to make landfall on Friday afternoon.