Cebu Pacific, PAL to implement new protocols under ‘new normal’

Cebu Pacific and the Philippine Airlines (PAL) will implement new protocols in preparation for the resumption of operations.
Commercial flight operations will remain suspended until May 15 due to the extension of the enhanced community quarantine (ECQ).
Vice President for Marketing and Customer Experience at Cebu Pacific Candice Iyog announced they will intensify their sanitary protocols through “contactless flights”.
“We are implementing additional procedures to assure our passengers and give them the confidence to travel again. Rolling out ‘contactless flights’ will minimize face-to-face contact between our ground staff and our passengers and observe physical distancing,” she said in a statement.
Cebu Pacific encourages its passengers to check in online and will be required to wear face masks upon entry at the airport terminal and for the duration of the flight.
All pilots, cabin crews, ground employees will also wear personal protective equipment (PPE) while on duty. Pilots and cabin crew will undergo rapid antibody tests before they are assigned to operate flights.
Meanwhile, PAL will also require face masks for all visitors as well as its passengers. Thermal scans will be conducted at ticket offices and online check-in is encouraged. AAC