Expect daily water interruption from Nov. 18 to 24 — Maynilad

Marje Pelayo   •   November 18, 2020   •   538

MANILA, Philippines — Maynilad Water Services on Tuesday evening (November 17) advised its customers to prepare for a 7-day intermittent water service from November 18 to 24.

In an advisory, the firm said high turbidity in raw water caused the sludge or mud to build up in its basins.

Maynilad said it has to treat poor quality water first hence the need for a longer service interruption period.

The firm asks its customers to store enough water supply while water tankers are deployed in affected areas to deliver clean drinking water.

Maynilad reminds customers to constantly check its Twitter account for the list of affected areas.

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Maynilad warns customers against unauthorized agents collecting payments

Aileen Cerrudo   •   December 23, 2020

Maynilad is warning its customers against unauthorized agents going door-to-door to collect payments.

The water concessionaire received reports from customers about individuals visiting their homes, posing as Maynilad employees, and asking for payment. Reports also said these alleged employees would threaten customers of having their water supply cut if they do not pay.

ABISO SA CUSTOMERSNapag-alaman namin na may ilang tao ang nagpapanggap na Maynilad employee o authorized collecting…

Posted by Maynilad Water Services, Inc. on Tuesday, December 22, 2020

Maynilad reminds its customers that no individuals, not even Maynilad employees and its service providers, are not authorized to collect payments. Only authorized channels provided on the water concessionaire’s website are allowed to collect payments. AAC

Caloocan, Valenzuela, Quezon City to experience water service interruption until Dec. 7

Aileen Cerrudo   •   December 5, 2020

MANILA, Philippines — Maynilad announced that water service interruption in several areas in Caloocan, Valenzuela, and Quezon City beginning Saturday (December 5) until December 7 at 4:00 a.m.

Meycauayan and Obando, Bulacan also experienced water interruption around 10:00 a.m. on Saturday. Maynilad said the water interruption was due to the low water production at La Mesa Treatment Plant 2. This is also to give way to maintenance work.

Pansamantalang ibababa ang water production ng La Mesa Treatment Plant 2 simula mamayang gabi upang bigyang-daan ang…

Posted by Maynilad Water Services, Inc. on Friday, December 4, 2020

Maynilad also warned of discoloration in the water supply. Customers are advised to cover their faucets with cloth to filter the water once services return on December 7. AAC

Water service interruptions extended until Nov. 29 – Maynilad

Robie de Guzman   •   November 24, 2020

MANILA, Philippines – The Maynilad Water Services Inc. on Tuesday announced it will extend until Nov. 29 the rotational water service interruptions being implemented in its service areas amid the cleanup of sludge in its La Mesa Treatment Plant.

In an update on its social media pages, Maynilad explained it needs more time to remove the sludge in one of its three basins to get it working fully and ramp up its water production.

“Kinakailangan naming i-extend hanggang sa Nobyembre 29, 2020 ang kasalukuyang rotational water service interruption upang masiguro na ang lahat ng apektadong customers ay magkakatubig sa loob ng ilang oras kada araw,” Maynilad said.

The water concessionaire said one of its affected basins is already fully operational while another one has been cleared of sludge and is now being refilled.

“Ngunit ang pagtanggal ng sludge sa ikatlong basin ay hindi inaasahang mas magtatagal kumpara sa naunang mga basin,” it said.

“Sa aming huling tantya, aabutin pa ng karagdagang limang araw para matapos ito pati na rin ang muling pagpapataas ng produksyon ng tubig ng aming planta, at pagpuno ng mga reservoir,” it added.

Maynilad initially scheduled the rotational water service interruptions from Nov. 18 to 24.

The utility firm, however, assured that over the next few days, the actual service interruption schedules that its customers will experience will gradually shorten with the continued build-up of pressure in the pipelines.

Maynilad said that in most of affected areas, water service will be fully restored prior to Nov. 29 leaving only the farthest and highest points of its concession area to experience the schedule interruptions right up to the said date.

It added that mobile tankers will make rounds to deliver water in affected areas.

It reminded customers to expect some discoloration in the water supply when the service resumes, and advised them to let the water flow first until it clears.

“Maaari din gumamit ng malinis na tela bilang filter, siguraduhin lamang na regular itong papalitan. Pakuluan naman ang tubig na gagamiting inumin,” it said.

“Paumanhin sa abalang dulot nito. Maraming salamat sa inyong pang-unawa,” it added.

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