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DOTr to LTFRB: Intensify crackdown vs. Angkas drivers

by admin   |   Posted on Wednesday, December 19th, 2018

MANILA, Philippines — The Department of Transportation (DOTr) has tasked the Land Transportation Franchising and Regulatory Board (LTFRB) to intensify its campaign against motorcycle-ride hailing app, Angkas drivers who continue to operate.

DOTr Secretary Arthur Tugade said the transportation department has followed the injuction released by the Mandaluyong Regional Trial Court in favor of Angkas in the past, so now, the secretary insisted that Angkas must follow the temporary restraining order (TRO) issued by the Supreme Court, which is based on the decision of the Mandaluyong RTC.

The secretary said that the department will enforce the law against colorum bikers. — UNTV News & Rescue

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Expect flight delays this long holiday—CAAP

by Aileen Cerrudo   |   Posted on Tuesday, April 16th, 2019

The Civil Aviation Authority of the Philippines (CAAP) has advised passengers to prepare for delayed flights this long holiday.

Earlier on Tuesday (April 16), several flights at the Ninoy Aquino International Airport (NAIA) terminal 4, en route to El Nido, Palawan and Tagbilaran, Bohol, were delayed by over 30 minutes. As of 12:00 noon, around 69 flights were delayed.

One of the passengers, Erwin Monongol said they were supposed to leave by 11:10 a.m.

“Delayed daw ang flight ewan ko kung anong dahilan baka congested iyong airport dito sa loob sabi nila (The flight got delayed, I don’t know. Maybe the airport was congested),” he said.

The CAAP said the delayed flights are mostly due to the congestion of air traffic and the influx of passengers traveling this long holiday.

According to Department of Transportation (DOTr) Undersecretary Manuel Antonio Tamayo said the on-going repairs of the taxiway in NAIA is also causing delays.

“This is the taxiway of the main runway hindi makadaan ang eroplano (airplanes cannot pass through) coming from terminal 3 going to its departure runway 06 using Charlie,” he said.

The CAAP had begun conducting repairs last March which is expected to finish in two months.

Meanwhile, the Civil Aviation Board (CAB) reminds passengers experiencing delayed flights about the Air Passenger Bill of Rights.

According to the CAB, passengers have the right to ask for compensation or ticket refund if the airline has proven accountability for the flight delay.

Executive Director of CAB Atty. Carmelo Arcilla, however, said the
cause of the delay should be validated first.

“Ngayon ang kailangan muna natin i-distinguish ano ba ang dahilan ng delay kasi nagkaroon tayo ng mga upgrade sa airport pansamantalang pagkaka-delay ng mga flights natin (Now we first need to distinguish the reason of the delay because we have airport upgrades. That’s one reason for delayed flights).”

Despite the expected flight delays, authorities still remind passengers to still arrive at the airport at least three hours before the scheduled flight.—Aileen Cerrudo (with reports from Joan Nano)

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MRT-3 deploys 140 buses for maintenance shutdown

by Aileen Cerrudo   |   Posted on Monday, April 15th, 2019

Photo Courtesy : Department of Transportation

Metro Rail Transit 3 has deployed 140 buses for its maintenance shutdown starting April 15 to April 21.

The deployed buses will operate from 5:00 a.m. to 9:00 p.m. in all MRT-3 Northbound-Southbound stations.

The MRT-3 has started with its annual maintenance Monday morning (April 15).—Aileen Cerrudo

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DOTr, Marina to public: Know your rights as sea passengers

by UNTV News and Rescue   |   Posted on Friday, April 12th, 2019

A ferry unloads passengers at Sasa Wharf Port in Davao City

BATANGAS CITY, Philippines – The Department of Transportation (DOTr) together with Maritime Industry Authority (Marina) launched on Thursday (April 11) a public awareness campaign to educate sea passengers of their rights in case of untoward incidents during trips.

Inconveniences can come in different circumstances such as delays, cancellations or if the trip has been cut at mid port.

“Kailangan talaga ng public awareness para they have to be informed of their rights, anim iyon, para malaman nila so mayroon din tayong rights yung mga riding public natin sa barko din, (Public awareness is needed so they may be informed of their rights, there are six of them, for the riding public of sea vessels may also know),” Marina’s OIC Vice Admiral Narciso Vingson Jr. said during the launching of the campaign at Port of Batangas.

Problems that passengers may encounter include trip cancellation, overbooking, wrong booking or if the passenger has been stranded for at least 24 hours.

According to MARINA, sea passengers should be aware of the following rights:

  • Right to information – Passengers have to right to know the reason why their trip has been cancelled and the sailing schedule before the original schedule.
  • Right to refund – Passengers may opt to refund the corresponding amount in full of the cancelled ticket.
  • Right to revalidation of ticket – This is an option when the passenger decides not to make a refund. In this case, the passenger may ask to board the nearest sailing schedule of similar route as his original ticket.
  • Right to amenities – Shipping operators should also provide the passengers with free accommodation, food, access to communication facilities or gadgets, and even medical services when necessary.
  • Right to Compensation – If the shipping operator cannot provide for accommodation and food, then the passengers may demand for compensation equivalent to three days-worth of lodging expenses.
  • Right to comparable transport to intended destination – If the trip departed on schedule but was cut at mid port and was not able to reach the final destination, passengers may demand for an alternative transportation to his intended destination.

Shipping operators may announce the cancellation four hours before the intended departure.

In this case, the operator has no obligation to provide amenities to the affected passengers, therefore passengers are advised to monitor and be aware of the advisories from the shipping lines and all concerned agencies.

DOTr clarified, however, that these rights can only be availed if the reason for cancellation is on the shipping operator or of natural causes.

“Hindi ho kasama yung bad weather dito, ang kasama po dito yung mga delays caused by the vessel’s operators, (Bad weather is not included, only problems or delays caused by the vessel’s operators,)” Undersecretary Fernando Juan Perez of the DOTr Maritime Division said.

For complaints, Marina encourages passengers to report shipping operators who will violate their rights to Marina help desks stationed in sea ports or call Marina Enforcement Service at 632 521 8045 or 0995 400 7336. – Marje Pelayo

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