DFA reminds passport applicants to secure online appointment first

Marje Pelayo   •   August 21, 2020   •   1277

MANILA, Philippines — The Department of Foreign Affairs (DFA) Office of Consular Affairs (OCA) reminds passport applicants to make an appointment prior to visiting DFA ASEANA or any Consular Office. 

Meanwhile, those entitled to courtesy lane services at DFA ASEANA may set their appointment by sending an email to oca.cl@dfa.gov.ph or visiting the department’s website at http://passport.gov.ph. 

For courtesy lane services at other consular offices, applicants may email the consular office directly. 

In view of the current health crisis, only those who have booked appointments through https://passport.gov.ph/ and those who received confirmation from oca.cl@dfa.gov.ph will be allowed entry to DFA ASEANA in Parañaque City on their appointment date. 

A copy of the appointment confirmation will be required to enter the premises.

Following the protocols issued by the Department of Health (DOH) for all workplaces, only a limited number of applicants can be physically accommodated in the consular offices. 

The DFA also implements health standards and protocols, which include basic precautionary measures such as physical distancing, wearing of masks and face shields, and temperature checks to ensure the safety of all applicants and attending personnel and service staff.

Passport applicants are advised to prepare contingencies for their travel plans in view of potential logistical limitations due to the government-imposed community quarantine.

The DFA advises the public to take note of the following links to be guided when applying for passport:

To set an appointment, click https://passport.gov.ph.

To check on the Consular Offices Directory, click https://consular.dfa.gov.ph/directory#COS.

For questions or emergencies, email oca.concerns@dfa.gov.ph / passportconcerns@dfa.gov.ph or call (+63)2-8234-3488 for Passport Appointment Concerns.

For passport, authentication, and other consular inquiries, the public may call the Client Concerns Unit at (+63)977-353-3942 (Globe) or (+63)961-567-9324 (Smart).

DFA consular office in Lipa closed for disinfection

Robie de Guzman   •   October 5, 2020

MANILA, Philippines – The Department of Foreign Affairs (DFA) announced that the operations in its consular office in Lipa City, Batangas is suspended on Monday, Oct. 5.

In an advisory issued on Sunday, the DFA said the temporary closure is to give way to the disinfection of office premises and implementation of other preventive measures to manage risks against coronavirus disease.

The consular office in Lipa will resume its regular operations on Tuesday, Oct. 6, it added.

The DFA advised those with confirmed appointments but are unable to avail of consular services due to the temporary suspension of operations to secure another appointment by sending a message through email lipa.rco@dfa.gov.ph with the following information:

  • Name
  • Date of birth
  • Original appointment date and time
  • Preferred date and time of new appointment

The preferred new appointment may be on any working day, Monday to Friday from Oct. 6 to Nov. 6, 2020 during regular operation hours, from 10:00 a.m. to 5:00 p.m.

Applicants who need emergency or urgent consular services may contact CO Lipa by email at lipa.rco@dfa.gov.ph.

PH issues travel advisory against Iraq

Robie de Guzman   •   October 2, 2020

MANILA, Philippines – The Department of Foreign Affairs (DFA) on Friday advised travelers, particularly personnel of international organizations and non-government organizations with humanitarian projects or speaking engagements, to postpone their scheduled travel to Iraq.

“In the event that planned trips can no longer be postponed, all are reminded to check if there are active curfews currently imposed in your destination province in Iraq,” the DFA said in an advisory.

The DFA also advised travelers to avoid booking flights with early morning or late night hour arrivals in Baghdad, Basra, and other airports in the Kurdistan Region of Iraq.

The travel advisory was issued following the move of the United States government to prepare for the withdrawal of diplomats from Iraq if Baghdad fails to stop persistent rocket attacks.

DFA announces temporary closure of consular office in Butuan for disinfection

Aileen Cerrudo   •   September 30, 2020

The Department of Foreign Affairs (DFA) has announced the temporary closure of its consular office in Butuan City on September 30 for disinfection.

In an advisory, the DFA said Consular Office in Butuan will conduct disinfection and implementation of other preventive measures to manage risks against the coronavirus disease (COVID-19). The office will resume operations on October 1.

Affected applicants with confirmed appointments who are unable to avail of consular services due to the suspension of operations must secure another appointment by emailing butuan.rco@dfa.gov.ph with the following information:

– Name
– Date of birth
– Original appointment date and time
– Preferred date and time of new appointment


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