Congress put on hold telco franchise

admin   •   November 29, 2016   •   16229

The requirement of the National Telecommunications Commission on the number of cell sites for the telecommunication companies in relation to the number of their subscribers or consumers.

The requirement of the National Telecommunications Commission on the number of cell sites for the telecommunication companies in relation to the number of their subscribers or consumers.

QUEZON CITY, Philipines — The House of Representatives has put on hold the franchise of 2 big telephone companies until their service improves.

According to the House Committee on Metro Manila Development, consumers are not getting the service they deserve with the telcos.

“Huwag muna natin sila bigyan ng mga franchise hangga’t hindi po nila naayos ang mga problema natin.”

(Let’s not give them first their franchise until they have not solve our problems.)

RELATED: Pres. Duterte warns telcos to fix its services

Smart Communications has 65 million subscribers all over the country and has 12,000 cell sites while Globe Telecom has 64 million subscriber with more than 7,000 cell sites.

According to the National Telecommunication Commission for every 1 thousand consumers there should be 1 cell site.

It turns out that the number of cell sites that serve million of subscribers is not proportionate and this was admitted by Smart and Globe.

Globe and Smart were also questioned about the slow internet service.

RELATED: Bagong Henerasyon partylist backs investigation on expensive electricity, slow internet 

Next year, the 25 year franchise of Globe and Smart will expire.

Last week, President Rodrigo Duterte stated that he will open the telecom business to foreign players in the country.

(MON JOCSON / UNTV News & Rescue)



SONA2020: Duterte gives Telcos until December to improve services or face closure

Marje Pelayo   •   July 28, 2020

President Rodrigo Duterte

MANILA, Philippines — On his state of the nation (SONA) address on Monday (July 27), President Rodrigo Duterte expressed his disappointment over the poor services the Filipino people are getting from two major telecommunications companies in the country.

The President thus warned the two telcos to improve their services and he expects results before the end of the year, otherwise, he will order a government takeover.

“If you are not ready to improve, I might just as well close all of you and we revert back to the line telephone at kukunin ko iyan, i-expropriate ko sa gobyerno (I will take it and I will expropriate to the government),” the President said naming the telco giants, Smart and Globe.

He gave the telcos until December to improve their services.

President Duterte has been vocal about his frustration over the poor service of telco players since 2018 which led to the entry of a third telco — the Dito Telecommunity — into the country’s telecommunications industry. 

“I will be the one to articulate the anger of the Filipino people and you might not want what I intend to do with you. Kindly improve the services before December,” he warned.

In response, Globe Telecom vows to comply with the President’s demand.

“We heed the call of the president to improve telco services,” the company said in a statement.

“Service performance and increased consumer demand for data are the key reasons why we have been investing billions of dollars to upgrade and improve our network,” it concluded. MNP (with reports from Rosalie Coz)

PLDT, Smart offer 6-month installment payment program for outstanding bills

Aileen Cerrudo   •   April 15, 2020

PLDT and Smart Communications are offering a six-month installment payment program for the outstanding bills of their postpaid customers.

“Under this payment program, PLDT Home customers, and, Smart and Sun consumer postpaid subscribers can settle their unpaid balances as of April 30 in six equal monthly payments with 0% interest and no penalties,” the PLDT said in a statement.

PLDT Inc. Chairman and CEO Manuel V. Pangilinan also said the implementation of the installment payment will begin on May 1.

“We hope that through this payment program, we will help keep you connected whether you are at home, the office or elsewhere after the enhanced community quarantine period. As one community, we will get through these challenging times together,” he said.

For inquiries, customers can visit AAC

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Telco companies give 30-day payment extension period amid community quarantine

Aileen Cerrudo   •   March 16, 2020

Telecommunication companies will implement a 30-day payment extension period for their customers after the government imposed a community quarantine.

PLDT, Sky Cable and Globe have issued an advisory announcing a 30-day payment extension period from the customers due date.

PLDT also issued a 30-day payment extension period for all of their postpaid customers in PLDT Home, PLDT Enterprise, Smart & Sun postpaid.


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