MANILA, Philippines — On his state of the nation (SONA) address on Monday (July 27), President Rodrigo Duterte expressed his disappointment over the poor services the Filipino people are getting from two major telecommunications companies in the country.
The President thus warned the two telcos to improve their services and he expects results before the end of the year, otherwise, he will order a government takeover.
“If you are not ready to improve, I might just as well close all of you and we revert back to the line telephone at kukunin ko iyan, i-expropriate ko sa gobyerno (I will take it and I will expropriate to the government),” the President said naming the telco giants, Smart and Globe.
He gave the telcos until December to improve their services.
President Duterte has been vocal about his frustration over the poor service of telco players since 2018 which led to the entry of a third telco — the Dito Telecommunity — into the country’s telecommunications industry.
“I will be the one to articulate the anger of the Filipino people and you might not want what I intend to do with you. Kindly improve the services before December,” he warned.
In response, Globe Telecom vows to comply with the President’s demand.
“We heed the call of the president to improve telco services,” the company said in a statement.
“Service performance and increased consumer demand for data are the key reasons why we have been investing billions of dollars to upgrade and improve our network,” it concluded. MNP (with reports from Rosalie Coz)
PLDT and Smart Communications are offering a six-month installment payment program for the outstanding bills of their postpaid customers.
“Under this payment program, PLDT Home customers, and, Smart and Sun consumer postpaid subscribers can settle their unpaid balances as of April 30 in six equal monthly payments with 0% interest and no penalties,” the PLDT said in a statement.
PLDT Inc. Chairman and CEO Manuel V. Pangilinan also said the implementation of the installment payment will begin on May 1.
“We hope that through this payment program, we will help keep you connected whether you are at home, the office or elsewhere after the enhanced community quarantine period. As one community, we will get through these challenging times together,” he said.
UNTV is a major TV broadcast network with 24-hour programming. An Ultra High Frequency station with strong brand content that appeal to everyone, UNTV is one of the most trusted and successful Philippine networks that guarantees wholesome and quality viewing experience.