The video conferencing app, Zoom, has announced they are already addressing the privacy and security issues raised by the Federal Bureau of Investigation (FBI) due to ‘Zoombombing’ reports.

In a statement, Zoom Founder and CEO Eric Yuan said the company acknowledges the reports of users regarding privacy issues, saying these reports would help make the company better for its customers.

“Dedicated journalists and security researchers have also helped to identify pre-existing ones. We appreciate the scrutiny and questions we have been getting – about how the service works, about our infrastructure and capacity, and about our privacy and security policies,” he said.

The FBI said they received several reports in the United States that there has been an incident of ‘Zoombombing’ or video conferences being disrupted by pornographic and/or hate images and threatening language.

Yuan said they already began implementing changes to address their privacy issues. These include training sessions, adding protective features and updating their privacy policy.

“Our chief concern, now and always, is making users happy and ensuring that the safety, privacy, and security of our platform is worthy of the trust you all have put in us,” Yuan said. AAC

Thai security forces on Sunday (February 9) shot and killed a rogue soldier who went on a rampage in a shopping mall in a northeastern city, ending an overnight siege after a series of attacks that left at least 20 people dead.

Thai police and the army confirmed the soldier had been shot dead at the Terminal 21 mall in the city of Nakhon Ratchasima. Police have identified the suspected shooter as 32-year-old soldier Jakrapanth Thomma.

The killings began at around 3 p.m. (0800 GMT) on Saturday when the soldier opened fire in a house before moving to an army camp and then to the mall, posting messages on Facebook as he went.

Thai media said the suspected shooter had worked at an army base close to Nakhon Ratchasima, which is about 250 km (155 miles) from the capital Bangkok. Before the attack, Jakrapanth had posted on his Facebook account that he was out for vengeance — but he did not say for what.

A provincial health official told a news conference that a total of 20 people had been killed and 42 wounded, revising down an earlier figure of 21 dead given by other officials.

Thai Defense Ministry spokesman Lt. Gen. Kongcheep Tantravanich on Saturday night confirmed 20 deaths so far from the shooting spree carnage by a junior army soldier in northeastern Thailand.

Public Health Minister Anutin Charnvirakul, who arrived at the Nakorn Ratchasima Hospital where the injured were being treated, told the media that 31 people were injured, with 4 in critical condition.

National police chief Pol Gen Chakthip Chaijinda who also arrived in Nakorn Ratchasima, told the media that 16 were still being held hostage by the gunman at the Terminal 21 shopping center.

A Thai soldier on Saturday went on a shooting rampage in Nakorn Ratchasima, stole a Humvee from his base, then proceeded to shoot at shoppers inside a mall. He also took a selfie during the attack, and posted on social media.

Police is still negotiating with the suspect on the hostages.