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Cebu Pacific cancels more flights until May 10

by Robie de Guzman   |   Posted on Tuesday, April 30th, 2019


MANILA, Philippines – Cebu Pacific has announced more domestic flight cancellations after it cancelled dozens of flights from April 28 to 30.

In a statement released late Monday, the budget airliner said it will be cancelling 58 round-trip flights from May 1 to 10, 2019 as part of their ongoing efforts to improve time performance and reduce disruption to their passengers.

The cancelled flights in May are listed below:

May 1 (Wednesday)

  • 5J551/5J552  Manila-Cebu-Manila
  • 5J623/5J624  Manila-Dumaguete-Manila
  • 5J983            Manila-Davao
  • 5J639/5J640  Manila-Puerto Princesa-Manila
  • 5J504/5J505  Manila-Tuguegarao-Manila

May 2 (Thursday)

  • 5J473/5J474  Manila-Bacolod-Manila
  • 5J569/5J570  Manila-Cebu-Manila
  • 5J983/5J984  Manila-Davao-Manila
  • 5J455/5J456  Manila-Iloilo-Manila
  • 5J891/5J892  Manila-Caticlan (Boracay)-Manila

May 3 (Friday)

  • DG6503/DG6504   Manila-Cebu-Manila
  • DG6241/DG6242   Manila-Caticlan (Boracay)-Manila
  • DG6663/DG6664   Cebu-Zamboanga-Cebu
  • DG6987-DG6988   Zamboanga-Tawi-Tawi-Zamboanga
  • 5J984                     Davao-Manila
  • 5J 791/5J792  Manila-Butuan-Manila
  • 5J 859/5J860  Manila-Zamboanga-Manila
  • 5J 901/5J902  Manila-Caticlan (Boracay)-Manila
  • 5J 631/5J632  Manila-Dumaguete-Manila
  • 5J 579/5J580  Manila-Cebu-Manila

May 4 (Saturday) 

  • DG6509/DG6510   Manila-Cebu-Manila
  • DG6462/DG6463   Cebu-Bacolod-Cebu
  • DG6515/DG6516   Cebu-Dumaguete-Cebu
  • DG6241/DG6242   Manila-Caticlan (Boracay)-Manila
  • 5J 791/5J792   Manila-Butuan-Manila
  • 5J 859/5J860   Manila-Zamboanga-Manila
  • 5J 621/5J622   Manila-Bohol (Tagbilaran)-Manila
  • 5J 327/5J328   Manila-Legazpi-Manila
  • 5j 861/5J862   Manila-Zamboanga-Manila

May 5 (Sunday)

  • 5J641/5J642    Manila-Puerto Princesa-Manila
  • 5J 859/5J860   Manila-Zamboanga-Manila
  • 5J 621/5J622   Manila-Bohol (Tagbilaran)-Manila
  • 5J 327/5J328   Manila-Legazpi-Manila
  • 5J389/5J390    Manila-Cagayan de Oro (Laguindingan)-Manila

May 6 (Monday)

  • 5J641/5J642   Manila-Puerto Princesa-Manila
  • 5J 859/5J860  Manila-Zamboanga-Manila
  • 5J 629/5J630  Manila-Dumaguete-Manila
  • 5J375/5J376   Manila-Roxas-Manila
  • 5J377/5J378   Manila-Cagayan de Oro (Laguindingan)-Manila

May 7 (Tuesday)

  • 5J 781/5J782  Manila-Ozamiz-Manila
  • 5J504/5J505   Manila-Tuguegarao-Manila
  • 5J389/5J390   Manila-Cagayan de Oro (Laguindingan)-Manila
  • 5J471/5J472   Manila-Bacolod-Manila
  • 5J461/5J462   Manila-Iloilo-Manila

May 8 (Wednesday) 

  • 5J641/5J642  Manila-Puerto Princesa-Manila
  • 5J463/5J464  Manila-Iloilo-Manila
  • 5J389/5J390  Manila-Cagayan de Oro (Laguindingan)-Manila
  • 5J395/5J396  Manila-Cagayan de Oro (Laguindingan)-Manila
  • 5J579/5J580  Manila-Cebu-Manila

May 9 (Thursday)

  • 5J991/5J992  Manila-General Santos-Manila
  • 5J635/5J636  Manila-Puerto Princesa-Manila
  • 5J 857/5J858 Manila-Zamboanga-Manila
  • 5J 327/5J328 Manila-Legazpi-Manila
  • 5J981/5J982  Manila-Davao-Manila

May 10 (Friday)

  • 5J991/5J992  Manila-General Santos-Manila
  • 5J 859/5J860 Manila-Zamboanga-Manila
  • 5J 629/5J630 Manila-Dumaguete-Manila
  • 5J389/5J390  Manila-Cagayan de Oro (Laguindingan)-Manila
  • 5J395/5J396  Manila-Cagayan de Oro (Laguindingan)-Manila

Affected travelers may rebook flights within 30 days from the original flight schedule, free of charge; get a full refund or place the full cost of the ticket in a travel fund.

Passengers may also re-route to and from alternate airports for travel within 30 days, subject to availability of seats.

Cebu Pacific also said passengers on cancelled flights will receive one round-trip travel voucher which can be used for future flights. 

The management of Cebu Pacific earlier apologized for the inconvenience caused by the cancellations, and assured it is extending “every possible help” to affected passengers.

The budget airliner earlier released a list of flight cancellations from April 28 to 30.

Cebu Pacific spokesperson Charo Logarta-Lagamon had said they are facing operational limitations, particularly in their Manila hub, due to different factors, including several damaged aircraft and heavy traffic that prevented flights from taking off and landing on time.

The Civil Aeronautics Board (CAB) said it is now investigating the flight cancellations.

READ: CAB looks into Cebu Pacific flight cancellations

The board said it is evaluating the circumstances and explanations given by the Cebu Pacific that led to the incident. – Robie de Guzman

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CAB: Cebu Pacific won’t be fined over flight cancellations

by Robie de Guzman   |   Posted on Wednesday, May 15th, 2019

MANILA, Philippines – The Civil Aeronautics Board (CAB) will not fine Cebu Pacific over its series of flight cancellations from April 28 to May 10, the Department of Transportation (DOTr) said on Wednesday.

READ: Cebu Pacific cancels more flights until May 10

The DOTr explained that no fines will be imposed after CAB found that the concerns of passengers affected by the flight cancellations have been handled properly.

“Affected passengers’ concerns were found to be handled properly by Cebu Pacific in compliance with the Air Passenger Bill of Rights. Thus, the imposition of penalties was not considered at present,” the DOTr said in a statement.

Instead, the CAB directed Cebu Pacific to submit within 30 days a concrete plan stating measures it will take to prevent further inconvenience to passengers.

“We are hoping that Cebu Pacific will immediately comply with the order to resolve this issue. Hindi na natin maibabalik pa ‘yung dinulot na inconvenience these cancellations have caused. But moving forward, we aim to have more substantial actions so that our passengers will not have to suffer,” DOTr Secretary Arthur Tugade said.

The air transport regulator also recommended that a stern warning be given to Cebu Pacific to exercise diligence necessary in maintaining stability and reliability of air transport service to the riding public.

The DOTr said that during its hearings held on May 2 and May 6, Cebu Pacific said that it was forced to cancel hundreds of its flights due to ongoing efforts to improve on-time performance (OTP) as its aircraft takes 49 to 66 minutes before being able to take off.

READ: CAB looks into Cebu Pacific flight cancellations

The flight cancellations will “create space” in their flight and crew inventory, “make way for operational recovery,” and “minimize rolling delays,” the Cebu Pacific noted.

CAB also found that the airliner had a “crewing problem,” as it concluded that “the additional time spent by the on-duty crew on the tarmac consumes the working hours and reserves that were supposed to be utilized at a much later schedule.”

While the CAB understands the cancellations as a recuperative measure for the airline, it pointed out that it cannot be made at the expense of the riding public.

“We want to remind airlines to consider the welfare of its passengers by avoiding short notice. The people have paid for these flights and have made their schedules accordingly,” CAB Executive Director Carmelo Arcilla said.

“While we understand the corrective measures being made to improve OTP, maximum effort should be done so that these measures are not at the expense of our passengers,” he added.

For the DOTr’s part, Secretary Tugade has directed the daily publication of airline OTP in major airports nationwide.

The DOTr noted Cebu Pacific’s OTP was pushed to an average of 51.16%, with lows of around 30% in March due to the hour-long stay on the tarmac. (with details from Joan Nano)

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LIST: Heavy Traffic expected on major tollways next week

by Robie de Guzman   |   Posted on Saturday, April 13th, 2019

MANILA, Philippines – The operator of Skyway, Ninoy Aquino International Airport Expressway (NAIAX), South Luzon Expressway (SLEX) and STAR tollway is set to implement measures to ease the heavy traffic expected during the Lenten break next week.

SMC Tollways said additional ambulant tellers and traffic patrol teams will be deployed this week as vehicle volume is expected to increase by 10 percent during this season.

Temporary toll collection booths will also be added and all road works will be suspended.

All field personnel will also be required to be on standby and vacation leaves will be cancelled.

SMC said that beginning April 16 (Tuesday) to April 22 (Monday) heavy traffic is expected in the following areas:

Skyway Southbound At-grade 

April 16-18 & 20 (P.M.)

  • C5-Alabang At-grade

April 17 (P.M.)

  • Amorsolo to Magallanes Area

Skyway Northbound At-grade

April 21-22

  • Alabang Viaduct to Skyway On Ramp (Skyway Main Plaza B) Elevated

NAIAX Westbound

April 17-20 (P.M.)

  • NAIAX Main Toll Plaza B

NAIAX Eastbound

April 17-20 (P.M.)

  • NAIAX Main Toll Plaza a

SLEX Southbound

April 17 (P.M.)

  • Calamba Toll Plaza A and B
  • Carmona, Sta. Rosa Exit
  • Eton-ABI Exit
  • Cabuyao Toll Plaza
  • Ayala Toll Plaza

April 18

  • Calamba Toll Plaza A and B
  • Carmona, Sta. Rosa Exit
  • Eton-ABI Exit
  • Cabuyao Toll Plaza
  • Ayala Toll Plaza

April 20

  • Calamba Toll Plaza A and B
  • Carmona, Sta. Rosa Exit
  • Eton-ABI Exit
  • Cabuyao Toll Plaza
  • Ayala Toll Plaza

Northbound

April 21-22

  • Ayala Toll Plaza
  • Calamba Toll Plaza Entry
  • Exits in Filinvest
  • Exits in Alabang Viaduct

STAR Tollway

Southbound April 17 (P.M.)

  • Sto. Tomas Entry
  • Lipa Toll Plaza
  • Balagtas Toll Plaza
  • Sto. Toribio
  • Ibaan-San Jose Interchange

April 18

  • Sto. Tomas Entry
  • Lipa Toll Plaza
  • Balagtas Toll Plaza
  • Sto. Toribio
  • Ibaan-San Jose Interchange

April 20

  • Sto. Tomas Entry
  • Lipa Toll Plaza
  • Balagtas Toll Plaza
  • Sto. Toribio
  • Ibaan-San Jose Interchange

Northbound

April 21-22 (A.M.)

  • Toll Plazas in Sto. Tomas

TPLEX

Northbound

April 17-19

  • Tarlac Central Toll Plaza
  • Urdaneta Toll Plaza
  • Pozorrubio-MacArthur T-intersection
  • Binalonan Toll Plaza
  • Pozorrubio Toll Plaza

Southbound

April 21-22

  • Tarlac Central Toll Plaza
  • Urdaneta Toll Plaza
  • Pozorrubio-MacArthur T-intersection
  • Binalonan Toll Plaza
  • Pozorrubio Toll Plaza

SMC Tollways, together with Petron Lakbay Alalay, will also set up Motorist Assistance Stations at:

  • TPLEX – Petron KM 134 Northbound and Southbound
  • TPLEX Toll Operations Compound Northbound
  • Skyway – C5 and Merville Southbound
  • Sucat Lay-by At-grade Northbound
  • SLEX – San Pedro Gas Station Southbound
  • KM 44 Petron Gas Station Southbound
  • KM 44 Petron Gas Station Northbound
  • STAR – Petron Malvar Southbound
  • Malainin Lay-by KM 92 Southbound
  • Petron Lipa Northbound
  • Lapu-Lapu Lay-by KM 90 Northbound

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Heavy traffic looms ahead of closure of Tandang Sora flyover

by Marje Pelayo   |   Posted on Friday, February 15th, 2019

Traffic at Tandang Sora flyover

QUEZON CITY, Philippines — The EEI Corporation is set to demolish Tandang Sora flyover along Commonwealth Avenue to give way to the construction of the MRT Line 7.

On Thursday (February 14), the Metropolitan Manila Development Authority (MMDA) announced that starting February 23 at 11:00 p.m., Tandang Sora flyover will be fully closed to motorists.

Aside from the flyover, the Tandang Sora and Commonwealth Avenue intersections will also be closed to traffic as construction works progress.

Meanwhile, the MMDa will put up a U-turn slot in front of Microtel and Home Depot along Commonwealth Avenue to assist motorists.

The agency is suggesting the construction of a temporary elevated U-turn slot, but the contractor, EEI Corporation, said it will discuss first the possible cost of the project.

Based on MMDA data, about 3,000 cars ply the Tandang Sora flyover every day.

Motorists are advised to expect heavy traffic on the duration of the project.

The contractor, meanwhile, is appealing for patience and understanding from the public as the construction will take up to two years to finish. – Marje Pelayo (with reports from Joan Nano)

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