MANILA, Philippines – The Civil Aeronautics Board (CAB) said on Monday it is currently looking into Cebu Pacific’s cancellation of more than 40 flights since Sunday (April 28).
CAB executive director Atty. Carmelo Arcilla said they are probing the factors and circumstances that led to the cancellations.
“We are now in the process of evaluating the incident and determine the circumstances that led to this,” Arcilla said.
Cebu Pacific earlier announced in an advisory that dozens of their flights have been canceled from April 28 to 30 because of limited operational conditions, particularly in their Manila hub in Ninoy Aquino International Airport (NAIA).
READ: Several flights in Cebu Pacific cancelled
Cebu Pacific spokesperson Charo Logarta-Lagamon told UNTV News and Rescue in an interview that they are facing operational limitations due to different factors, including several damaged aircraft and heavy traffic that prevented flights from taking off and landing on time.
Lagamon added that three of their aircraft were damaged due to bird strikes.
The temporary reduction of flights, she said, is necessary to minimize the disruption and to restore the network route to its normal state.
“Yung ruta na tinatahak ng bawat eroplano and because it affects yung nga ruta yung nga timing yung nga schedule nabubulunan ang aming network,” she said.
“Wala kaming ibang choice, masakit man sa aming kalooban we have to pulldown those flights para hindi na lumaki pa at lumala pa yung problema ng malawakang mga delay at cancellations,” she added.
At least 9,000 passengers are affected by flight cancellations based on Cebu Pacific’s estimate.
The airline management has apologized for the inconvenience caused by the cancellations, and assured it is extending “every possible help” to passengers.
Affected travelers may rebook flights within 30 days from the original flight schedule, free of charge; get a full refund or place the full cost of the ticket in a travel fund.
Passengers may also re-route to and from alternate airports for travel within 30 days, subject to availability of seats.
Meanwhile, aside from Cebu Pacific, the CAB is also monitoring other airlines that also sought permission to cancel flights. These include Skyjet, Philippine Airlines, and Air Asia. – Robie de Guzman (with reports from Joan Nano)