CAB: Cebu Pacific won’t be fined over flight cancellations

Robie de Guzman   •   May 15, 2019   •   1388

MANILA, Philippines – The Civil Aeronautics Board (CAB) will not fine Cebu Pacific over its series of flight cancellations from April 28 to May 10, the Department of Transportation (DOTr) said on Wednesday.

READ: Cebu Pacific cancels more flights until May 10

The DOTr explained that no fines will be imposed after CAB found that the concerns of passengers affected by the flight cancellations have been handled properly.

“Affected passengers’ concerns were found to be handled properly by Cebu Pacific in compliance with the Air Passenger Bill of Rights. Thus, the imposition of penalties was not considered at present,” the DOTr said in a statement.

Instead, the CAB directed Cebu Pacific to submit within 30 days a concrete plan stating measures it will take to prevent further inconvenience to passengers.

“We are hoping that Cebu Pacific will immediately comply with the order to resolve this issue. Hindi na natin maibabalik pa ‘yung dinulot na inconvenience these cancellations have caused. But moving forward, we aim to have more substantial actions so that our passengers will not have to suffer,” DOTr Secretary Arthur Tugade said.

The air transport regulator also recommended that a stern warning be given to Cebu Pacific to exercise diligence necessary in maintaining stability and reliability of air transport service to the riding public.

The DOTr said that during its hearings held on May 2 and May 6, Cebu Pacific said that it was forced to cancel hundreds of its flights due to ongoing efforts to improve on-time performance (OTP) as its aircraft takes 49 to 66 minutes before being able to take off.

READ: CAB looks into Cebu Pacific flight cancellations

The flight cancellations will “create space” in their flight and crew inventory, “make way for operational recovery,” and “minimize rolling delays,” the Cebu Pacific noted.

CAB also found that the airliner had a “crewing problem,” as it concluded that “the additional time spent by the on-duty crew on the tarmac consumes the working hours and reserves that were supposed to be utilized at a much later schedule.”

While the CAB understands the cancellations as a recuperative measure for the airline, it pointed out that it cannot be made at the expense of the riding public.

“We want to remind airlines to consider the welfare of its passengers by avoiding short notice. The people have paid for these flights and have made their schedules accordingly,” CAB Executive Director Carmelo Arcilla said.

“While we understand the corrective measures being made to improve OTP, maximum effort should be done so that these measures are not at the expense of our passengers,” he added.

For the DOTr’s part, Secretary Tugade has directed the daily publication of airline OTP in major airports nationwide.

The DOTr noted Cebu Pacific’s OTP was pushed to an average of 51.16%, with lows of around 30% in March due to the hour-long stay on the tarmac. (with details from Joan Nano)

DOTr’s TWG eyes 6-month extension of motorcycle taxis’ pilot implementation

Robie de Guzman   •   December 10, 2019

MANILA, Philippines – The inter-agency Technical Working Group (TWG) of the Department of Transportation (DOTr) is eyeing to extend for six months the pilot run of motorcycle ride-hailing services in the country.

In a statement issued on Tuesday, the DOTr said this is to allow the participation of new players in the study of the viability of motorcycles as a safe mode of public transportation.

The department said it has heard proposals on November 20 from six motorcycle taxi companies, namely, Citimuber, JoyRide, MoveIt, EsetGo, Sakay, and VroomGo, which are all aspiring to participate in the pilot run.

“We want to determine their operational readiness and compliance,” Land Transportation Franchising and Regulatory Board (LTFRB) member Antonio Gardiola Jr. said.

Gardiola, who heads the TWG, said the extension is seen as an expansion of the study and giving the riding public a wider choice, and “thus push the multiple providers to ensure a higher standard of service.”

He added that the pilot run extension also aims to provide the TWG more time to widen the scope of their study on appropriate standards and capacities for motorcycles to be considered safe, convenient, and eligible for franchise.

The TWG is composed of members that include representatives from the DOTr, LTFRB, Land Transportation Office (LTO) and the Inter-Agency Council for Traffic.

“We also want to determine whether or not motorcycles are really a safe and viable form of public transportation. That is always our priority — the safety, security, and comfort of the riding public,” Gardiola further stated.

In May, the DOTr allowed ride-hailing service Angkas to operate for six months as motorcycle taxi for six months starting June.

The pilot run was approved in aid of legislation for both the House of Representatives and the Senate to evaluate pending bills pushing for the legalization of motorcycles as public utility vehicles, as well as amendment of existing laws such as Republic Act No. 4136 or the Land Transportation and Traffic Code.

The TWG said it has already submitted its recommendation, and a decision on the proposed extension will be released in the coming days.

DOTr launches Cavite-Manila ‘water jeepney’ ferry service

Aileen Cerrudo   •   December 9, 2019

The Department of Transportation (DOTr) officially launched the Cavite–Manila Ferry Service on Sunday (December 8).

Starting Monday (December 9), passengers can avail the ferry service from Cavite City Port Terminal going to the Cultural Center of the Philippines (CCP) Complex in Pasay City, and to the Liwasang Bonifacio Terminal (Plaza Lawton) in Manila, and vice versa.

According to the DOTr, travel time from Cavite City Port Terminal to Liwasang Bonifacio Terminal is estimated at 40 to 45 minutes. Meanwhile, travel time between the Cavite City Port Terminal and CCP, and vice versa, is around 15 minutes.

DOTr Secretary Arthur Secretary said the fares for both ferry services are still under negotiation. Tugade said that he will push for lower prices.

“Andito kami ngayon pagka’t hangarin namin na ilunsad at i-revive ang ferry operation ng Cavite. Itong operation ng Cavite ay matagal ding nawala, matagal ding nakalimutan, kaya sabi namin, umpisahan, buhayin, at itaguyod ulit iyong ferry operation ng Cavite, (We are here to launch and revive the ferry operation of Cavite. This operation in Cavite had long been gone so we told ourselves that we would revive this operation)” he said.

He also said that passengers can get a free ride from December 9 to January 9, 2020.—AAC

Flight cancellations for Dec. 4 due to Typhoon Tisoy

Marje Pelayo   •   December 3, 2019

MANILA. Philippines – For the safety of airline passengers, flight providers have decided to cancel several international and domestic flights since the landfall of Typhoon Tisoy.

Earlier on Tuesday (December 3), the Manila International Airport Authority (MIAA) declared the closure of Ninoy Aquino International Airport from 11:00AM to 11:00 PM (MNL time) as a safety measure against the onset of the typhoon.

For Wednesday (December 4), the following international and domestic flights have been cancelled:

Philippine Airlines

International

  • PR 127 New York JFK – Manila
  • PR 300 Manila – Hong Kong
  • PR 212 Sydney – Manila
  • PR 466/467 Manila – Seoul Incheon – Manila
  • PR 423 Tokyo Haneda – Manila
  • PR 432 Manila – Tokyo Narita
  • PR 510 Singapore – Manila
  • PR 536 Jakarta – Manila
  • PR 538 Denpasar Bali – Manila

Domestic

  • PR 1845 Manila – Cebu
  • PR 1843 Manila – Cebu
  • PR 453 Manila – General Santos
  • PR 1812 Manila – Davao
  • PR 1809 Manila – Davao
  • PR 2519 Manila-Cagayan De Oro
  • PR 2139 Manila-Iloilo
  • PR 2981 Manila-Tacloban
  • PR 2129 Manila-Bacolod
  • PR 2967 Manila-Butuan
  • PR 2993 Manila-Zamboanga
  • PR 2541 Manila-Dumaguete
  • PR 2557 Manila-Dipolog
  • PR 2203 Manila-Roxas
  • PR 2889 Manila-Ozamiz
  • PR 2835 Manila-Cebu

Air Asia

Domestic Flights

  • Z2 318 – Iloilo to Manila
  • Z2 622 – Davao to Manila

Cebu Pacific

Domestic

Manila-Legazpi

  • 5J321
  • 5J325
  • 5J327
  • DG6193

Legazpi-Manila

  • 5J322
  • 5J326
  • 5J328
  • DG6194

Legazpi-Cebu

  • DG6205

Cebu-Legazpi

  • DG6204

Airline companies encourage passengers to check their airline’s website for rescheduled or retimed flights and other pertinent information regarding their bookings.

All aircraft carriers vowed to provide the affected passengers with service options such as rebooking, refund of tickets and other services that passengers may avail.

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